Audio-Visual Manager | Part-Time | NOW Arena

Oak View Group•Hoffman Estates, IL

6d•Onsite

About The Position

The Audio-Visual Manager provides strategic and hands-on leadership for the audio-visual team, ensuring high-quality delivery of AV systems and services. This role is responsible for leading, training, and developing AV staff while overseeing the planning, installation, operation, and ongoing maintenance of audio-visual technologies that support events, meetings, and organizational needs. This role will pay an hourly rate of $40.00.

Requirements

Associate degree or higher in AV Technology, IT Technology, Broadcast Engineering, Electrical Engineering or a related field, or equivalent professional experience.
3-5 years of experience as an AV technician or similar role.
Proven experience training and supervising technical teams.
Strong knowledge of AV equipment and software, including troubleshooting and repair techniques.
Excellent problem-solving skills and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Excellent interpersonal communication and customer service skills, with the ability to explain technical concepts to non-technical users.
Flexibility to work irregular hours, including evenings and weekends, as required by event schedules.
Physical ability to lift and maneuver heavy equipment and work at heights when necessary.
Basic understanding of electricity and single/3-phase connections.

Responsibilities

Manage AV staff during event load-ins, setups, rehearsals, live events, and load-outs.
Oversee all audio, video, lighting, LED, and control systems, including PA systems, scoreboards, ribbon boards, projectors, cameras, and intercoms.
Ensure all AV systems are properly installed, configured, tested, and event-ready prior to doors opening.
Troubleshoot and resolve technical issues in real time during events and on non-event days.
Work closely with event managers and internal teams to understand production needs and deliver effective AV solutions.
Manage, train, schedule, and assign tasks to AV technicians and support staff while enforcing best practices and safety procedures.
Perform routine maintenance, inventory management, and upkeep of AV equipment to ensure reliability and readiness.
Assist with the installation and integration of new AV equipment throughout the facility.
Ensure all AV operations comply with safety standards and regulations.
Stay current with emerging AV technologies and industry trends.
Perform additional duties as assigned.