Event Specialist (Work in Beamsville)

Carmen's GroupSt. Catharines, ON
CA$21 - CA$23Onsite

About The Position

Nestled among endless rows of vines and lush gardens, Good Earth Winery is more than just an award-winning destination—it’s a place where rustic elegance meets warm, heartfelt hospitality. From nationally and internationally acclaimed wines to farm-fresh seasonal cuisine, every experience here is crafted with passion and care. As part of Carmens Group—an entertainment and hospitality leader with over 40 years of creating extraordinary moments—you’ll join a team dedicated to exceptional service, genuine connection, and creating memories that last a lifetime. If you’re ready to grow your career surrounded by natural beauty and excellence, Good Earth Winery is the place to be.

Requirements

  • 1-2 years’ experience in banquet, catering, restaurant, or high-volume service environments
  • A natural ability to connect with guests and deliver outstanding hospitality
  • Strong communication skills and confidence interacting with both guests and team members
  • Proven ability to stay composed and effective in fast-paced, high-pressure situations
  • A guest-first mindset with a passion for creating memorable experiences
  • Leadership skills and the ability to support or supervise a team when needed
  • A polished, professional appearance and demeanor suited to upscale or formal events
  • Smart Serve Certification (required)
  • Flexibility to work evenings, weekends, and event-based hours
  • G Class driver’s license (required)
  • A positive attitude, reliability, and a willingness to jump in wherever needed

Responsibilities

  • Leading the front-of-house service team during events, ensuring exceptional guest experiences from start to finish
  • Acting as the on-site ambassador for the venue, confidently representing Carmen’s Group with professionalism and warmth
  • Overseeing all service aspects of an event, including timing, food quality, presentation, and staff coordination
  • Greeting guests, anticipating their needs, and addressing any questions or concerns with ease and positivity
  • Communicating special meal requirements, allergies, or guest preferences clearly to the kitchen and service teams
  • Learning the details of event menus and offerings to ensure knowledgeable, accurate service
  • Supporting the service team with food and beverage delivery, clearing, and side duties as needed
  • Taking charge of room readiness, service flow, and cleanliness throughout the event
  • Making real-time decisions to adapt to changing guest needs or event logistics while maintaining a calm and composed demeanor
  • Demonstrating strong leadership, good judgment, and attention to detail in a fast-paced environment
  • Encouraging a respectful, collaborative team culture that prioritizes hospitality and service excellence
  • Playing a key role in creating exceptional and unforgettable experiences for our guests and clients
  • Performing additional duties as assigned to support successful event execution

Benefits

  • Flexible scheduling
  • Career coaching & growth
  • Pay on Demand – get paid when you need it
  • Global Hotel Discounts for your travels
  • Staff discounts at our restaurants
  • Employee Scholarship Program
  • Wellness programs & staff events
  • Clear opportunities to grow into leadership roles
  • Employee recognition programs celebrating your achievements and milestones
  • Referral bonuses when you bring great talent to the team
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