Event Services Specialist
About The Position
The Event Services Specialist (ESS) is the primary onsite client contact on the day of assigned programs and events. The role is responsible for onsite execution of event logistics and for delivering exceptional client and guest experiences through superior customer service for Maritz Global Events onsite operations. The specialist also maintains and audits assigned internal event spaces. This is an onsite role in Sunnyvale, California, with minimal travel as needed for events. The total compensation range is $60,000–$70,000, based on experience and qualifications. Maritz offers full-time employees a comprehensive benefits package.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 2 years of experience in meeting/event management or a related industry.
- Ability to learn new technology solutions and work with multiple systems.
- Strong communication, teamwork, and leadership skills.
- Proficiency in G Suite and Microsoft Office tools, with the ability to learn new technology quickly.
- Ability to thrive in an agile, continuously changing environment.
- Physical ability to meet onsite demands, including standing and lifting.
Nice To Haves
- Experience leading a team.
- Prior experience in high-touch client or VIP event management.
- Bilingual English/Spanish communication skills.
Responsibilities
- Act as the primary onsite contact for events and coordinate with catering, audiovisual, security, and transportation partners.
- Provide day-of-event support, including being on-call or onsite, running product demonstrations, and capturing event documentation such as surveys and photos.
- Conduct staff meetings, event-space walkthroughs, and briefings as needed.
- Manage onsite logistics for registration, rooms, hospitality desk, food and beverage, activities, business meetings, technology, and VIP handling.
- Implement crisis-management procedures and ensure communication plans are in place.
- Liaise with clients on onsite event logistics and keep stakeholders informed of changes.
- Collaborate with teams to define solutions and deliver the best event experience for clients and guests.
- Maintain and audit assigned internal event spaces.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid parental leave
- 401(k)
- Tuition reimbursement
- Paid time off
- Year-end holiday closure
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
