Event Services Assistant

Chatham, County of•Pittsboro, NC

21h•Onsite

About The Position

We're looking for a dependable and service-oriented individual to support events at the Chatham County Agriculture and Conference Center. This role involves preparing event spaces, providing on-site customer service, and helping ensure everything runs smoothly—from setup to cleanup. If you enjoy hands-on work and being part of a team that brings events to life, we’d love to hear from you! Performs semiskilled work in the preparation, cleaning, and physical setup for all meetings and events in the Chatham County Agriculture & Conference Center (CCACC) including general event hosting and services duties, customer service, general maintenance, cleaning, and performing related work as apparent or assigned. Work hours will vary according to events held at the facility. Work is performed under the moderate supervision of the Event Services Leader.

Requirements

High school diploma or GED and at least two years experience in custodial work or an equivalent combination of education and experience.
General knowledge of CCACC policies and procedures, building cleaning practices, supplies, and equipment and the ability to use them economically and efficiently;
General knowledge of basic computer functions;
Ability to provide and promote good customer service including responding to common inquiries and dealing with the public in a sound and professional manner;
Ability to understand oral and written directions including the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, room diagrams, and procedure manuals;
Ability to effectively present information to management;
Ability to perform heavy manual work;
Ability to work independently and with minimal supervision;
Ability to establish and maintain effective working relationships with associates, CCACC staff, and guests.
Must be fingerprinted and successfully pass a Criminal History Record Check with the North Carolina State Bureau of Investigations (NCSBI)
Must possess a valid North Carolina driver's license.

Nice To Haves

Experience in hospitality, maintenance, and/or customer service with the public and in an event setting is preferred.

Responsibilities

Responsible for the coordination of pre-event room set-ups to adhere to event orders both written and oral; Set-up equipment includes but is not limited to stages, tables, chairs, linens, general event hosting, and service duties, check room set-ups and making adjustments if needed, equipment and basic audio-visual equipment as indicated on event order;
Assists customers who are renting the facility by providing additional tables and/or chairs, communicating rules and regulations that may affect the safety of participants or the facility, and providing answers to any questions about the facility, or surrounding areas;
Monitors and supports client events, including hospitality services, concessions, temperature, A-V, and other amenities of the facility as needed;
Provides maintenance and cleaning before, during, and after special events, including trash pick-up and removal, buffing, dusting, sweeping, mopping, vacuuming, and washing windows;
Cleans and supplies restrooms and checks drains for odors;
Replaces fluorescent bulbs and light bulbs, checks exit and emergency lights, cleans overhead lights as needed during after-hours events, and reports outages to County maintenance during regular business hours;
Picks up trash and debris from outside of buildings and cleans parking lots;
Performs other conference center housekeeping and conversions as needed;
Assists County maintenance with shoveling and salting all walkways and parking areas as appropriate during winter precipitation, if needed;
Identifies any facility needs that should be addressed by custodial staff and records any equipment or supplies that were used or rented that had not been pre-arranged as needed;
Performs other duties as assigned.