Event Security

Andy Frain Services•Florence, SC

About The Position

Event Security personnel welcome fans, support event operations, and help create safe, positive experiences. The role provides security detail according to post orders and involves establishing working relationships with customers, local law enforcement, and fire departments. Officers maintain awareness of activity in their assigned areas, present a professional image, and provide excellent customer service. Depending on the post assignment, duties may include controlling entrances and pedestrian or vehicle traffic; patrolling buildings and perimeters; escorting materials and personnel; inspecting security and fire exposures; and carrying out special assignments. Officers may work at a fixed post, patrol property, monitor cameras or other equipment, respond to incidents and emergencies, and complete reports. Duties may vary by department, location, organizational structure, and post orders. Reasonable accommodations may be made for certain ADA requirements.

Requirements

  • Enjoy interacting with people and be friendly, professional, and customer-focused.
  • Adapt quickly to fast-paced environments and communicate clearly and confidently.
  • Remain calm and helpful during busy events; be reliable and team-oriented.
  • Be honest, alert, well-disciplined, and consistently vigilant.
  • Demonstrate strong customer service skills.
  • Be hands-on and results-oriented, with the ability to handle multiple priorities simultaneously.
  • Work as part of a team, follow directions, facilitate change, and act with a sense of urgency.
  • Have strong oral and written communication skills.

Responsibilities

  • Greet fans and provide proactive customer service.
  • Assist with screening for prohibited items.
  • Support event operations, including ticket taking, ushering, and guest services.
  • Stay aware of surroundings and emergency procedures.
  • Maintain a professional appearance and behavior and promote safety and positive fan experiences.
  • Arrive on time and report to the post in full uniform.
  • Keep informed of revisions to post orders and information distributed by the customer and AFS.
  • Control entrances and the movement of pedestrian and vehicle traffic.
  • Patrol buildings, perimeters, and physical property, or maintain a fixed post position; report suspicious activity and investigate accidents and criminal acts.
  • Escort materials and personnel and inspect security and fire exposures.
  • Monitor cameras and other equipment continuously as outlined in post orders.
  • Maintain knowledge of emergency policies, procedures, and regulations and respond to alarms, incidents, and emergency situations.
  • Complete Daily Activity Reports, Log Book entries, Incident Reports, and other assignment-related reports.
  • Recommend improvements to safety and loss-prevention processes.
  • Know and use applicable life-safety systems, fire panels, CCTV systems, and other equipment; help ensure safe operation of elevators and access doors and know the authorized contractors responsible for equipment maintenance.
  • Meet training and compliance guidelines established by AFS and other agencies regulating the customer or market.
  • Communicate new security issues or changes to the Security Supervisor.

Benefits

  • Weekly pay.
  • Flexible scheduling.
  • Exclusive employee discounts.
  • Employee Assistance Program.
  • Supportive workplace focused on employee well-being.
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