Event Security Officer

Citadel Security USA • Fort Collins, CO

6d • Onsite

About The Position

Citadel Security USA is expanding its Special Events Team and is seeking professional, dependable individuals for Event Security Officer opportunities in the Fort Collins area. This position supports a variety of events, including concerts, festivals, sporting events, private functions, community gatherings, and corporate venues. Event Security Officers play an important role in creating a safe and welcoming environment for guests, vendors, performers, and event staff. Successful candidates are customer-focused, attentive, and capable of maintaining professionalism in fast-paced public settings. This role is designed for individuals who enjoy working in public-facing environments and can adapt to changing event conditions. Assignments may vary based on venue size, attendance levels, and operational requirements. Security Officers are expected to maintain a visible presence, support event operations, assist guests when needed, and respond appropriately to safety concerns while following established procedures.

Requirements

• Must be at least 18 years of age
• Ability to work in crowded public environments
• Strong verbal communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Reliable attendance and professional appearance
• Ability to follow instructions and site-specific procedures
• Personal transportation required to travel to assigned event locations

Nice To Haves

• Previous experience in event security, customer service, hospitality, or crowd management
• Experience working concerts, festivals, sporting events, or public gatherings
• Familiarity with access control procedures and guest screening
• Experience writing reports or documenting incidents

Responsibilities

• Venue Security & Monitoring: Patrol designated event areas, entrances, exits, and restricted sections. Maintain awareness of guest activity and venue conditions. Monitor for safety concerns, policy violations, or suspicious behavior. Help protect event property, equipment, and authorized access areas. Provide a professional and visible security presence throughout the assignment.
• Access Control: Verify tickets, credentials, wristbands, badges, or event authorization. Monitor designated entry and exit points. Conduct bag inspections when required by venue policy. Assist with access restrictions for performers, vendors, staff, and VIP areas. Enforce event rules and site-specific procedures professionally.
• Crowd Management: Assist with crowd movement during arrivals, departures, and peak attendance periods. Monitor gathering areas to help maintain orderly conditions. Support traffic flow within event spaces and pedestrian pathways. Observe developing situations and communicate concerns promptly. Assist with line management and directional guidance when necessary.
• Incident Response: Responding to disturbances, medical situations, or security-related concerns. Use effective communication and de-escalation techniques when addressing conflicts. Coordinate with supervisors and emergency personnel when appropriate. Follow emergency procedures and incident response protocols. Maintain composure and sound judgment during high-activity situations.
• Reporting & Documentation: Complete incident reports accurately and professionally. Record unusual activity, security concerns, or operational issues. Communicate important information to supervisors and event management. Maintain documentation in accordance with company standards.
• Customer Service: Provide assistance and directions to guests and visitors. Answer questions in a courteous and professional manner. Promote a positive experience while maintaining security responsibilities. Interact respectfully with event staff, vendors, performers, and attendees.

Benefits

• Competitive hourly pay
• Flexible event-based scheduling
• Opportunity to work a variety of concerts, festivals, sporting events, and special venues
• Professional training and operational support
• Gain valuable experience in event security and crowd management
• Advancement opportunities for dependable team members

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed