Event Security Officer

Citadel Security USAAnkeny, IA
Onsite

About The Position

Citadel Security USA is hiring Part-Time Unarmed Event Security Officers to support concerts, festivals, community events, and live entertainment venues throughout the Ankeny area. Officers play an important role in maintaining a safe atmosphere by monitoring event activity, assisting with access control, and supporting venue operations throughout each assignment. Successful candidates should be dependable, customer-service focused, and able to remain calm and professional in active event environments.

Requirements

  • Must be at least 18 years of age
  • Ability to work shifts scheduled between noon and midnight
  • Strong communication and interpersonal skills
  • Ability to remain professional while interacting with large crowds
  • Reliable transportation and dependable attendance
  • Ability to stand and walk for extended periods
  • Capable of following written and verbal instructions

Nice To Haves

  • Previous experience in event security, guest services, hospitality, or customer service
  • Experience working concerts, festivals, sporting events, or public gatherings
  • Familiarity with access control procedures and crowd management practices
  • Strong observation and problem-solving abilities

Responsibilities

  • Patrol assigned event areas on foot throughout the duration of the event
  • Monitor entrances, exits, and designated access points
  • Verify identification and credentials when required by venue procedures
  • Assist with admission screening and entry operations
  • Monitor stage areas, backstage access points, and performer entry locations
  • Observe crowd activity and report safety concerns, disturbances, or suspicious behavior
  • Help maintain orderly movement of guests in high-traffic areas
  • Provide directions and assistance to attendees, vendors, and event personnel
  • Complete incident reports and activity documentation as required
  • Follow all client instructions, site procedures, and company policies

Benefits

  • Paid training
  • Flexible part-time scheduling
  • Opportunity to work a variety of events and venues
  • Professional development and advancement opportunities
  • Supportive team environment
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