Event Security Officer

GardaWorld•Los Angeles, CA

19h•Onsite

About The Position

GardaWorld Security Services is seeking dynamic and inspired individuals to join their expanding Event Services Team as Event Security Officers. This role focuses on customer service, interacting with people across various shifts and settings, particularly in a Concierge post. The ideal candidate thrives in fast-paced, high-energy environments and is eager to make a difference in the security industry by delivering Best-in-Class Customer Service to high-end clients. If you are looking to be at the heart of exciting events and provide exceptional service, this role is for you.

Requirements

Authorized to work in the U.S.
At least 21 years of Age
Able to provide documentation of HS Diploma or GED
Exceptional customer service skills
Proficient in basic phone & computer skills

Nice To Haves

Security, Military, Law Enforcement experience
State security license
Additional 32hr. BSIS security trainings (Additional security trainings can be obtained during the hiring process)

Responsibilities

Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control
Verify credentials, event wristbands, badges, and digital crew lists at venue access control points and check-in stations.
Monitor guest flow, prevent bottlenecks at entry points, manage high-density event zones, and deliver professional customer service.
Perform regular patrols to identify potential risks
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property