Temporary Event Sales Supervisor

Phipps Conservatory•Pittsburgh, PA

22h•Onsite

About The Position

Under the direction of the Senior Event Sales Manager, the Event Sales Supervisor will assist with all aspects of the event sales department, with priority on the scheduling and management of all Conservatory event sales. Phipps Conservatory and Botanical Gardens is an equal opportunity employer that is committed to attracting and retaining a diverse staff. We strive to create a working environment that is inclusive, equitable and welcoming as we honor employee experiences, perspectives, and unique identities.

Requirements

Must have exceptional guest service skills and strong organizational skills.
Excellent written and verbal communications skills.
Considerable knowledge of computers.
Ability to work in a fast-paced environment.
Ability to communicate enthusiastic support of Phipps' mission.
Ability to provide own transportation to perform principle responsibilities.
Must hold a current Pennsylvania driver's license and be insurable by the Conservatory.

Nice To Haves

Associate's or bachelor's degree in business or relevant field preferred.
Previous experience in customer service or catering supervision preferred.
Must be RAMP certified within their first month of employment.

Responsibilities

Serve as primary staff person responsible for event sales of individual spaces within or the entire Conservatory.
Prepare and maintain overall timelines/time flows for events.
Coordinate with caterers, rental companies, musicians, etc., prior to events to determine logistics and floor plans.
On day of event, provide onsite event organization and oversight of clients, staff and vendors (i.e., caterers, event sales, musicians, etc.). Coordinate cleanup and inspect spaces for damages.
Direct part-time event sales assistants during overlapping events.
Develop good working relationship with all departments involved in event sales and special events.
Respond to all requests for event sales information on the phone or in writing.
Develop good relationships with all clients.
Schedule appointments and meet with potential clients to view available options.
Participate in the development of short- and long-range planning for the department in accordance with the Conservatory’s goals and objectives.
Create databases and provide administrative support for department.
Oversee the organization and accuracy of department records.
Responsible for assuring income reports and deposits of money received.
Prepare appropriate acknowledgements.
Organize data for reports.
May assist in planning for fundraising events such as May Market, Wine Tasting, Holiday Tea, etc.
Perform other activities and duties as requested for proper Conservatory operation.