Event Sales Manager (Social & Weddings)

Four Seasons Hotels and Resorts • Minneapolis, MN

1d • $70,000 - $80,000

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature. The Four Seasons Hotel Minneapolis is looking for an Event Sales Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. We are looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality. As the Catering Sales Manager, you will secure and service Corporate and Social Catering Business, through active and effective promotion, networking, solicitation, and prospecting, while maintaining Four Seasons standards and maximizing revenue/profit potential. The Catering Sales Manager reports to the Director of Events.

Requirements

• Applicants are required to have 2-3 years previous experience in a similar role.
• We are looking for individuals who have solid selling and interpersonal skills and who demonstrate the energy and commitment to meet and exceed personal goals.
• The applicant will have a proven track record in pursuing, evaluating soliciting, selling and confirming business as required in order to meet individual goals and overall budgeted sales and profitability.
• Strong command of the English language

Nice To Haves

• Experience with South Asian wedding market is preferred but not required

Responsibilities

• Respond to inquiries and actively solicit new business with the intention of confirming profitable catering business and achieving Monthly Production Goals.
• Uncover clients’ implied needs and wishes and create highly customized proposals accordingly.
• Create and conduct memorable site inspection experiences, showcasing the resort and setting it apart from the competition to maximize business capture, through intuitive selling.
• Entertain wedding and social tastemakers on a regular basis.
• Coordinate the sales efforts between sales and catering departments to ensure proper utilization of function space to yield maximum revenues.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Catering Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Monthly Board of Operations, Menu Tastings, and Planning Visits.
• Finalize the requirements of confirmed bookings while maximizing revenue potential through creative upselling and ensuring effective communication both written (including Proposals, BEO, Resumes) and personal contact with all departments for the success of the event(s).
• Provide billing review on completion of event(s).
• Supervise the execution of banquet events.
• Review all function space with banquet manager / head house attendant.
• Ensure clients’ satisfaction during events.
• Keep Director of Events promptly and fully informed of all potential problems or unusual matters so prompt corrective action can be taken where appropriate.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

Benefits

• Affordable medical, dental, vision & life insurances with only a 30-day waiting period
• 401(k) Retirement Plan
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• … and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed