Event Sales Manager

USHG • Boston, MA

1d • $65,000 - $75,000 • Onsite

About The Position

The Event Sales Manager of Ci Siamo is responsible for the client relations and planning of successful events sold and executed by Ci Siamo. This role will collaborate closely with restaurant operators and cross-team partners to optimize guest experience, drive revenue, and maintain service integrity. You are flexible, have a proactive mindset, operational acumen, and a keen understanding of how to maximize the experience and revenue potential across Ci Siamo. You are a strategic thinker with exceptional communication skills, have a calm and solutions-oriented mindset under pressure, love solving problems, building long-lasting relationships, and creating positive outcomes. This is a fully in-person role that reports directly to the Director of Events for USHG.

Requirements

• Proven leadership experience in event sales or hospitality management
• Strong communication, problem-solving, and organizational skills
• Ability to thrive under pressure while maintaining a warm, team-oriented approach
• Strategic thinking with attention to detail and a focus on guest experience
• Passion for continuous improvement, and operational excellence
• Open availability and comfort fully working in-person
• A genuine passion for hospitality and creating meaningful experiences

Responsibilities

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
• Identify and solve gaps in the event program, and continuously develop management systems through constant curiosity and drive to be better
• Manage client communications - email, phone, and in-person – and ensuring responses are provided within one business day, and taking necessary action to ensure consistent, high-quality experiences
• Arrange and attend site visits, walkthroughs, and tastings, and strategically booking the event calendar to maximize revenue and occupancy, keeping logistics and hospitable operations in mind
• Prepare proposals, contracts, and other client facing materials with appropriate and accurate pricing
• Create clear, accurate, and timely BEOs, and ensure there is never a gap between what the client was sold and what we are executing
• Manage and foster strong client relationships
• Coordinate details between the client, building, on-site team leaders, and third-party vendors, and oversee event set-up and service on-site to ensure event success from beginning to end
• Act as the client’s voice to ensure all other departments are fully aware of client expectations to ensure continuity and accuracy of all services, with the goal of creating raves
• Work toward consistently achieving or exceeding the financial goals set

Benefits

• Competitive pay: Annual compensation of $65,000 - $75,000 with commission
• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
• Time to recharge: Generous paid time off and paid parental leave to support life outside of work
• Investing in your future: A matched 401(k) plan to help you grow long-term savings
• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
• Hospitality perks: Annual dining credit and a 51% dining discount across the entire USHG family of restaurants
• Convenience & flexibility: Pre-tax commuter benefits for transit and parking
• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed