Event Sales Manager

Delaware Park Casino & RacingWilmington, DE

About The Position

JOB RESPONSIBILITIES: Develops sources for property banquet business for Corporate, Social, Private Markets, Special events, and other available function opportunities such as weddings. Organize and maintain the scheduling and maintenance of available function space. Develops contact lists for repeat business. Responsible for contracts, deposits, guarantees and collection of payments for all functions. Weekly reports a summary of sales, contacts, sales calls and bookings. Meets with designated Food & Beverage staff to review: menu planning, pricing, set-up structure, staffing, and all other related requirements. Assists with the development of menus, packages and promotions. Direct supervision of all banquet functions. Responsible for front of house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function break down, closing out check, ensure equitable dissemination of gratuity. Responsible for front of house linen, equipment maintenance and inventory. Responsible for staffing for all functions. Maintain communication with all internal departments. Responsible to maintain community involvement with local social organizations and attend relevant trade shows to enhance quality and service development on the property. Promotes outstanding internal and external guest relations. Promotes honesty and trust among the team. Performs all other duties as assigned.

Requirements

  • Four (4) years Food & Beverage experience in banquet sales, proven sales records and strong wedding sales.
  • Two (2) years prior supervisory experience.
  • Must have excellent written, verbal, and communication skills.
  • Must be able to work a flexible schedule according to the needs of the business including evenings, weekends and holidays.

Responsibilities

  • Develops sources for property banquet business for Corporate, Social, Private Markets, Special events, and other available function opportunities such as weddings.
  • Organize and maintain the scheduling and maintenance of available function space.
  • Develops contact lists for repeat business.
  • Responsible for contracts, deposits, guarantees and collection of payments for all functions.
  • Weekly reports a summary of sales, contacts, sales calls and bookings.
  • Meets with designated Food & Beverage staff to review: menu planning, pricing, set-up structure, staffing, and all other related requirements.
  • Assists with the development of menus, packages and promotions.
  • Direct supervision of all banquet functions.
  • Responsible for front of house set-up: skirting, table tops, beverage service, customer service, customer satisfaction checks, function break down, closing out check, ensure equitable dissemination of gratuity.
  • Responsible for front of house linen, equipment maintenance and inventory.
  • Responsible for staffing for all functions.
  • Maintain communication with all internal departments.
  • Responsible to maintain community involvement with local social organizations and attend relevant trade shows to enhance quality and service development on the property.
  • Promotes outstanding internal and external guest relations.
  • Promotes honesty and trust among the team.
  • Performs all other duties as assigned.
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