Event Sales Manager
About The Position
The Event Sales Manager of Gramercy Tavern and Union Square Cafe is responsible for the client relations and planning of successful events sold and executed by both businesses. You will collaborate closely with restaurant operators and cross-team partners to optimize guest experience, drive revenue, and maintain service integrity. Success in this role requires flexibility, a proactive mindset, operational acumen, and a keen understanding of how to maximize the experience and revenue potential across both businesses. You are a strategic thinker with exceptional communication skills, a calm and solutions-oriented mindset under pressure, loves solving problems, building long-lasting relationships, and creating positive outcomes. This position is in person only and reports directly to the Senior Event Sales Manager for Gramercy Tavern & Union Square Cafe.
Requirements
- Proven leadership experience in event sales or hospitality management
- Strong communication, problem-solving, and organizational skills
- Ability to thrive under pressure while maintaining a warm, team-oriented approach
- Strategic thinking with attention to detail and a focus on guest experience
- Passion for mentorship, continuous improvement, and operational excellence
- Open availability and comfort fully working in-person across multiple locations
- A genuine passion for hospitality and creating meaningful experiences
Responsibilities
- Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
- Continuously look for ways to strengthen the event program, bringing curiosity, creativity, and a commitment to improving every day
- Build and refine systems that allow a high volume of events to run smoothly, ensuring details are clear, accurate, and well managed
- Own client relationships from first inquiry through event execution, responding promptly, preparing proposals and contracts, hosting site visits, and delivering a consistently high-quality experience
- Thoughtfully manage the event calendar to balance revenue goals with seamless logistics and exceptional guest experiences
- Serve as the voice of the client internally, ensuring alignment across teams so what is promised is exactly what is delivered - creating seamless, rave-worthy events
- Lead event planning and execution, including BEOs, timelines, vendors, on-site coordination, and internal communication, while working toward consistently meeting or exceeding financial goals
Benefits
- Competitive pay: Annual compensation of $70,000 - $75,000 with commission
- Medical, dental, and vision insurance
- Flexible spending options for healthcare and dependent care
- Generous paid time off
- Paid parental leave
- A matched 401(k) plan
- Life insurance
- Employee assistance programs
- Exclusive access to primary care, mental health, and other wellness services
- Access to the USHG HUGS Employee Relief Fund
- An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
- A 51% dining discount across the entire USHG family of restaurants
- Pre-tax commuter benefits for transit and parking
- Opportunities for learning, mentorship, and collaboration
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
