Event Sales Coordinator - Niagara

Encore Global

10d • Onsite

About The Position

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes, with a special focus on events under $5K in revenue. This role involves completing sales order entries and other sales-related activities. The coordinator will provide general sales administration support as needed, including order entry, opportunity management, billing, and customer follow-up. The position reports to the Sales Director or Director, Event Technology.

Requirements

• Minimum of a High School diploma
• 1+ years of sales/event experience
• Technical aptitude and proficiency with computer software and programs
• Strong written and verbal communication skills

Nice To Haves

• BS/BA is preferred
• Prior technology, sales, hospitality or event planning experience a plus

Responsibilities

• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
• Maximize revenue and adhere to event profit guidelines for all assigned business.
• Meet client needs through attending client meetings and responding to client concerns, questions and problems.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
• Handles customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
• Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
• Effectively use ENCORE tools and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees