Event Sales Coordinator

DineAmic Hospitality•Chicago, IL

1d•Onsite

About The Position

The Event Sales Coordinator provides administrative and operational support to their divisions of the Event Sales team. This role supports the client experience by replying to leads, greeting guests on site at their events, and following up with guests after events to send thank you notes and surveys. Additionally, the Event Sales Coordinator performs administrative tasks such as updating contracts, closing out checks, printing menus and other collateral, and printing key event details for the operations team. This is a full-time, exempt, salaried role with commission.

Requirements

Bachelor’s degree in hospitality or related field and/or equivalent experience
At least 1 year in/adjacent to event sales
Knowledge of the Chicago area, including major business presences
Accountability
Adaptability
Communication Skills
Emotional Intelligence
Integrity
Personal Development
Professionalism
Self-Management
Teamwork and Collaboration
Technical Proficiency with computers and POS systems

Nice To Haves

High-volume hospitality (hotel or restaurant) experience
Experience with Tripleseat, OpenTable, and Toast POS

Responsibilities

Provide administrative and operational support to their divisions of the Event Sales team
Support the client experience by replying to leads
Greet guests on site at their events
Follow up with guests after events to send thank you notes and surveys
Perform administrative tasks such as updating contracts
Close out checks
Print menus and other collateral
Print key event details for the operations team
Assist with answering incoming event inquiries via phone, email, or CRM system
Provide basic support to guest inquiries under supervision
Develop the ability to identify high-touch clients by understanding their unique needs, expectations, and service requirements
Provide on-site support as needed
Assist sales manager and associate director in prospecting new clients and vendors to connect with
Occasionally helping with collateral drops to clients/vendors and greeting guests onsite
Provide basic coordination of event information to operation and kitchen teams including occasionally updating paperwork onsite
Assist sales team members with daily event tasks as needed
Learn and stay informed about upcoming marketing and sales initiatives to support coordinated execution
Ensure all information including sales, lead data, etc. is recorded accurately in the CRM and monthly reports