Moonlight Studios Chicago - Day of Porter

Sound Investment AV•Chicago, IL

57d•Onsite

About The Position

Moonlight Studios Chicago is seeking a dependable, detail-oriented freelance Event Porter to support venue events. This role is strictly for event portering and on-site event support for the venue team; it is not a Project Manager position with the in-house AV company. Event Porters help maintain a clean, safe, organized, and guest-ready environment during setup, guest hours, and breakdown. This is an on-call position scheduled according to the venue’s event calendar. Shifts vary in length and start time and may include setup, event coverage, and post-event breakdown. Scheduled hours are not guaranteed and may change with the event calendar. Evening, weekend, late-night, and occasional holiday availability is required. Porters are expected to arrive on time in the required uniform or event attire, ready to work. Discretion, professionalism, personal hygiene, and a guest-service mindset are required in this client-facing venue. The position involves working indoors and, when required, in exterior entrance or loading areas, around cleaning products, loud music, event lighting, and large groups of people.

Requirements

Dependable and punctual, and able to work with limited supervision.
Strong attention to cleanliness, presentation, and detail.
Comfortable working in a fast-paced event environment.
Professional demeanor and good communication skills.
Able to follow written and verbal instructions.
Willing to work evenings, weekends, late nights, and holidays as event schedules require.
Reliable transportation to and from Moonlight Studios Chicago.
Able to remain standing and walking for extended periods.
Able to bend, kneel, reach, push, pull, and climb stairs.
Able to lift and carry up to 50 pounds.
Able to move trash containers, cleaning equipment, supplies, and lightweight venue furnishings.
Able to work around cleaning products, loud music, event lighting, and large groups of people.
Able to work indoors and in exterior entrance or loading areas when required.

Nice To Haves

Previous porter, custodial, housekeeping, hospitality, restaurant, or event-venue experience is preferred.

Responsibilities

Maintain the cleanliness and appearance of guest areas, restrooms, hallways, entrances, loading areas, and back-of-house spaces.
Complete restroom checks during events and restock paper products, soap, and other supplies.
Monitor and empty trash and recycling receptacles before they become full.
Monitor vendors’ waste-disposal practices and help ensure materials are placed in the proper receptacles under venue garbage and dumpster procedures.
Respond promptly and discreetly to spills, broken glass, and other cleaning needs.
Sweep, mop, vacuum, wipe down surfaces, and spot-clean areas as needed.
Assist with pre-event preparation and post-event cleanup.
Help reset furniture, remove debris, and return venue areas to their standard condition.
Maintain organized porter stations and track cleaning supplies during each shift.
Notify venue management of safety hazards, property damage, plumbing problems, supply shortages, or unusual conditions.
Follow venue safety procedures and instructions for using cleaning products and equipment.
Work respectfully around guests, clients, vendors, caterers, production crews, and other venue personnel.
Provide professional and courteous assistance to guests when approached.
Complete assigned opening, event, and closing checklists.
Perform other event-support duties as assigned by venue management.