Event Planning Manager

TKO EMPLOYMENT SERVICES DELAWARE LLC•Dewey Beach, DE

1d•Onsite

About The Position

The Event Planning Manager's primary focus is servicing Sale bookings. This position acts as the liaison between Meeting Planners and the banquet hotel staff. Responsibilities to include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, group billing, and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.

Requirements

Must be able to provide outstanding customer service to internal and external guests
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Must be able to work weekends.
Must have knowledge of departmental operations.
Must have knowledge of computers and training techniques.
Maintain a professional appearance and manner at all times.
Ability to exercise judgment in evaluating situations and in making sound decisions.
Must have strong interpersonal skills and cordial behavior
Able to lift at least 25 pounds
Excellent communication, organization, written and guest relations skills
Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills
Proficient in Microsoft Word, Excel.

Nice To Haves

A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
Knowledge of Opera, and Envision preferred
Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment

Responsibilities

Prioritize work on a daily basis
Be pleasant and helpful with internal and external clients
Input account, booking and profile information into the Envision system within the designated time frame and adhere to all guidelines as set forth in the Envision Procedures and Standards
Work with clients on details for all catering events at hotel.
Complete Banquet Event Orders and Resumes for all group business for sales team.
Create Floor Plans for catering events in Social Tables.
Manage deposit schedule and invoices for groups to ensure payments are received and posted by deadline dates.
Work closely with Director of Accounting for all catering payments.
Work closely with banquets team to ensure all event details are communicated and executed according to client needs.
Attend weekly BEO meetings with Banquets team.
Day of, on-site contact for events at Lighthouse Cove Event Center.
Weekly sales meeting with entire Sales team
Create Post Convention Reports, merge corresponding thank you letters
To develop working relationships with hotel department heads and operational areas
Proof-read all correspondence for accuracy and readability
Respect guidelines of confidentiality and code of ethics in all company areas
Represent Hyatt Place Dewey Beach/LHCEC in a professional manner at all times
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards