Event Planner - Senior Living

Senior Living Communities•Winston-Salem, NC

1d•Onsite

About The Position

The Event Planner/Social Director plans, supervises, and implements social events, outings, programs, and activities that meet the interests and needs of residents in the independent living component of the campus. Programming reflects resident and group interests and addresses the emotional, intellectual, physical, social, spiritual, and vocational dimensions of wellness. The planner uses resident feedback, interest questionnaires, and staff input to develop a tailored program that may include themed events, educational opportunities, social functions, spiritual opportunities, day trips, cultural outings, lectures, informational meetings, and volunteer opportunities. The role also develops and updates information about community resources, promotes communication and teamwork with staff, and provides excellent customer service to residents. Under the Executive Director’s supervision, the position coordinates marketing events with social events. The role establishes and publishes event calendars, leads activities, arranges transportation and outings, recognizes resident birthdays, coordinates relevant campus services, and maintains activity spaces, supplies, and budgets. Programs are offered seven days a week, including evenings and weekends. Occasional travel may be required for training, continuing education, emergencies, and other company functions.

Requirements

Two years of experience in social planning or activity planning.
CPR and First Aid certification required within the first six months of employment.
Proficient computer skills in Microsoft Office, including Word, Excel, Outlook, and Publisher, and willingness to learn other computer programs as needed.
Ability to work with minimal supervision.
Professional manner and a high level of confidentiality in all business dealings.
Valid driver’s license.
Ability to work indoors for most of the workday in an environment with fluorescent lighting, HVAC, carpeted flooring, and normal office noise levels.
Ability to climb up to two flights of stairs occasionally.
Ability to lift objects weighing 25 pounds or less over the head and move objects weighing 40 pounds or less.
Ability to sit or stand for extended periods.
Ability to respond to medical emergencies and assist with resident evacuations.

Nice To Haves

College or university degree; significant work experience may be considered in lieu of a degree.
Certification in Activities.
Two years of experience in a similar healthcare position.

Responsibilities

Represent the campus positively and foster respect and courtesy among residents and employees.
Promote resident and employee safety and uphold the campus Mission Statement.
Maintain HIPAA standards and the confidentiality of medical and healthcare information.
Establish and publish a yearly calendar of social events for the marketing department.
Design and provide ongoing activities that meet residents’ interests and needs, including programming seven days a week, evenings, and weekends.
Use resident interest information to plan a three-month schedule of social and recreational activities and publish a monthly calendar for residents.
Lead and participate in scheduled activities, encourage resident participation, track attendance and satisfaction, and arrange alternate activities or substitutes when needed.
Prepare and publish a monthly newsletter featuring resident and staff introductions, planned activities, and other matters of interest.
Post and update information about van trips, dining and salon hours, scheduled spaces and functions, the monthly social calendar, and other useful resident information.
Develop bus transportation schedules for weekly access to grocery stores, pharmacies, banks, and churches, as well as medical and dental appointments.
Plan periodic cultural, educational, and religious outings, overnight events at least twice per year, and day trips monthly.
Coordinate with the concierge on resident sign-ups for transportation, activities, and outings, and on distributing games and puzzles.
Arrange individual resident birthday recognition and a monthly birthday celebration when residents have birthdays.
Coordinate Hair Care Salon services when applicable, including operating hours and substitute hairdresser arrangements.
Coordinate invitations and information with the management company’s marketing department for social and marketing events, submitting requests according to policy timelines.
Attend weekly Executive staff meetings and lead monthly meetings with the Activity Coordinator and Wellness Coordinator to coordinate campus-wide events and initiatives.
Maintain cleanliness in activity and social spaces and common areas used for programs and events.
Follow the Social department’s budgetary guidelines and maintain an updated inventory of department equipment, supplies, and tools.
Travel occasionally for training, continuing education, emergencies, and other company functions as required.
Know fire and safety procedures, including procedures involving blood-borne pathogens.
Maintain proper attire and a high standard of appearance.
Participate in professional improvement workshops, seminars, and meetings related to current affairs in geriatric activity management.
Interact effectively with marketing tours and prospective residents and maintain excellent resident and employee relations.
Handle complaints and recommendations constructively.
Complete assigned monthly training sessions through the Relias website.
Perform other duties assigned by the Executive Director.