Event Planner / Lifestyle Director

NFC Amenity Management • Seattle, WA

6d

About The Position

An NFC Amenity Management Lifestyle / Event Planner creates a well-run operation across the fitness center and amenity spaces, building a strong team to ensure clients and guests receive a 5 Diamond Experience. The role oversees fitness and amenity operations, plans events, delivers fitness instruction and personal training, and leads and develops team members. The position is full-time and pays $32.00 per hour.

Requirements

• Passion for fitness and current personal training certifications or an equivalent degree.
• Outgoing personality.
• Hospitality-driven approach and willingness to assist clients and guests.
• Ability to coach and mentor team members.
• Ability to multitask.
• Ability to work in a team environment.
• Basic knowledge of Microsoft Office (Word and Excel) and the Internet.
• Organizational skills and attention to detail from project initiation through follow-up.
• Leadership ability to develop and motivate team members, provide supervision, and train staff to deliver high-level customer service.
• Effective written and oral interpersonal communication skills and ability to engage positively with clients.
• Ability to handle delicate and challenging client concerns diplomatically.
• Knowledge of budgetary and cost-control responsibilities.
• Ability to lift 50 pounds.
• Must be legally authorized to work in the United States.

Nice To Haves

• Front desk experience.
• Hospitality and gym/spa management experience.
• Outgoing personality.
• Teamwork and mentoring ability.
• Ability to multitask.
• Flexibility.
• Attention to detail.
• Proactive approach.

Responsibilities

• Ensure fitness and amenity spaces operate effectively and meet Property Management and/or Board of Directors' expectations.
• Develop a monthly calendar of events and teach Yoga, Pilates, and strength classes, as well as personal training sessions.
• Maintain client satisfaction to support contract retention.
• Ensure each client and guest receives a warm welcome and fond farewell.
• Recruit, train, motivate, supervise, and mentor team members, leading by example.
• Ensure team members are prepared to respond intelligently and quickly to emergencies.
• Use the company-approved team scheduler to ensure payroll budget compliance.
• Ensure team members follow 5 Diamond Performance Standards.
• Complete payroll tasks by company deadlines.
• Exceed client expectations and provide aggressive hospitality.
• Complete team member evaluations as required and make hiring, promotion, disciplinary, and termination recommendations to the Area Director.
• Maintain professional and technical knowledge of spa services and personal training by staying current with industry trends.
• Cover team members' shifts to maintain required staffing levels.
• Attend company meetings and trainings and ensure team members participate in company training sessions.
• Ensure consistent enforcement of management's rules and regulations, or conduct daily inspections using cleaning checklists to verify cleanliness.
• Adhere to NFC policies and follow HR and Risk Management protocols.
• Monitor and review employees' daily performance and provide support, training, or counseling as needed.
• Perform miscellaneous job-related duties as assigned.

Benefits

• Health, vision, and dental insurance options, subject to qualifying employee and applicable-area requirements.
• Paid time off, with accrual beginning on the first day.
• Weekly pay.
• Paid training.
• Employee discounts and other benefits.
• Cellphone and other reimbursements for some applicable positions.
• Short-term disability income for qualifying employees in applicable areas.
• Career development and training courses through NFC University.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed