Event Operations Supervisor (FT/Flex Schedule)

PCH Hotels & Resorts•Prattville, AL

5d•Onsite

About The Position

As Banquet Captain, you will lead banquet service operations and ensure every event is executed with professionalism, efficiency, and exceptional attention to detail. Partner with the Banquet Manager to coordinate service arrangements, staffing requirements, and equipment needs for events. Supervise banquet staff throughout event setup, service, and breakdown. Communicate proactively with guests and meeting planners to address needs, requests, and last-minute changes. Coordinate closely with the Banquet Chef to ensure seamless timing between food preparation and service.

Requirements

Hospitality professional who is confident leading a team in a fast-paced banquet environment.
Understands that exceptional service starts with communication, preparation, and attention to detail.
Experienced banquet, restaurant, or hospitality professional.
Confident team leader who can effectively direct staff during events.
Highly organized and able to manage multiple priorities in a fast-paced environment.
Professional, dependable, and guest-focused.

Responsibilities

Lead banquet service operations and ensure every event is executed with professionalism, efficiency, and exceptional attention to detail.
Coordinate service arrangements, staffing requirements, and equipment needs for events.
Supervise banquet staff throughout event setup, service, and breakdown.
Communicate proactively with guests and meeting planners to address needs, requests, and last-minute changes.
Coordinate closely with the Banquet Chef to ensure seamless timing between food preparation and service.