Event Operations Supervisor (FT/Flex Schedule)

Auburn Marriott Opelika Resort & Spa at Grand National•Prattville, AL
•Onsite

About The Position

As Banquet Captain, you will lead banquet service operations and ensure every event is executed with professionalism, efficiency, and exceptional attention to detail. You will partner with the Banquet Manager to coordinate service arrangements, staffing requirements, and equipment needs for events. You will supervise banquet staff throughout event setup, service, and breakdown. You will communicate proactively with guests and meeting planners to address needs, requests, and last-minute changes. You will coordinate closely with the Banquet Chef to ensure seamless timing between food preparation and service.

Requirements

  • An experienced banquet, restaurant, or hospitality professional.
  • A confident team leader who can effectively direct staff during events.
  • Highly organized and able to manage multiple priorities in a fast-paced environment.
  • Professional, dependable, and guest-focused.

Responsibilities

  • Partner with the Banquet Manager to coordinate service arrangements, staffing requirements, and equipment needs for events.
  • Supervise banquet staff throughout event setup, service, and breakdown.
  • Communicate proactively with guests and meeting planners to address needs, requests, and last-minute changes.
  • Coordinate closely with the Banquet Chef to ensure seamless timing between food preparation and service.

Benefits

  • Competitive compensation
  • Comprehensive health benefits with multiple plan options
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options
  • 401(k) with company matching
  • Extensive travel discounts
  • Golf discounts
  • Food & beverage discounts
  • Retail discounts
  • Career growth and development opportunities
  • A collaborative team environment within the Marriott family
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