Events Operations Manager

CyberRisk Alliance•New York, NY

3d•Hybrid

About The Position

We are seeking an experienced Event Operations Manager to join the Event Operations team. The Event Operations Manager will be responsible for sourcing, contracting, planning and executing the assortment of live/digital event formats for the Communities division of CyberRisk Alliance. An ideal candidate would have experience in event management and coordination, customer service and financial tracking. Reporting to the Director, Event Operations, the individual will work with sales, operations, executive directors, content, and other various parts of the business to deliver the highest level of precision and planning for our live and digital event portfolio. A successful candidate will be proactive, highly organized, and enthusiastic with excellent communication skills. A “can-do” attitude is a must.

Requirements

3+ years of previous event management and production experience
Experience in managing hotel BEOs, contracts, room blocks and audio-visual orders
Demonstrated ability to work independently with a high level of efficiency
Self-motivated, strategic thinker with a collaborative, solution-oriented approach
Exceptional organizational, project, and time management skills with a strong attention to detail
Proficiency in the MS Office suite (Word, Excel and Power Point)
Strong oral and written communication skills, and executive presence
Able to lift up to 20 lbs
Ability to travel periodically throughout the year to support onsite events operations

Nice To Haves

Experience in venue contract negotiation a plus
Experience in Swoogo and Salesforce is a plus
Knowledge of and interest in information security markets desired

Responsibilities

Lead end-to-end planning and delivery of regional events (in-person) ensuring alignment with organizational goals and audience needs.
Develop and manage detailed project plans, timelines, and budgets for each event; ensure milestones and deadlines are consistently met.
Source, negotiate, and manage relationships with venues, vendors, sponsors, and external partners to deliver high-quality event experiences.
Work cross-functionally with marketing, sales, content, and leadership teams to define event objectives, messaging, and success metrics.
Own event budgets, track expenses, and optimize spend while maintaining quality and ROI.
Oversee on-site operations, including setup, registration, staffing, and troubleshooting to ensure seamless execution.
Design and deliver engaging, high-quality attendee experiences that drive satisfaction and brand value.
Measure event success using KPIs (attendance, engagement, pipeline, etc.) and provide post-event analysis and recommendations.
Continuously refine event processes, tools, and best practices to improve efficiency and scalability across regional programs.