Event Operations Lead - Money20/20

Informa Group Plc. • New York, NY

2d • $95,000 - $100,000 • Hybrid

About The Position

Informa Festivals is seeking an Event Operations Lead for its New York-based Money20/20 Operations team. Based in the 605 Third Avenue office, the role leads operational delivery of Money20/20 USA in Las Vegas, overseeing the event from planning through post-event activities. The lead ensures timelines are met, event strategy is delivered within budget, and stakeholders collaborate to create an exceptional event experience. The role also contributes operational expertise to other Informa Festivals projects and events.

The position leads the Event Operations pillar, manages and mentors project leads, oversees venue and supplier requirements, and partners with internal teams on event workflows, budgets, production briefs, safety, sustainability, and process improvement. Office attendance is currently three days per week, subject to change. The role may require alternative work hours to support shows across time zones and travel, including to the Netherlands, Thailand, and the United States.

Informa describes its working approach as in-person three or more days per week, with flexibility and support to work from home or remotely when not working together in offices, other workplaces, or at events. The salary range is $95,000–$100,000, based on experience.

Requirements

• 3–5 years of proven large-scale event experience.
• Strong planning, prioritization, and implementation skills, with attention to detail.
• Ability to think creatively and develop bespoke ideas.
• Negotiation and financial/budget management skills.
• Self-motivated and resilient, with the ability to thrive in a fast-paced, high-performance environment and consistently deliver under pressure.
• Collaborative team-player skills.
• Accountability and ability to set personal goals.
• Flexibility, open-mindedness, and adaptability.
• Ability to attend the office; current pattern is three days per week and is subject to change.
• Availability for alternative work hours as necessary to support shows across time zones.
• Ability to travel, including to the Netherlands, Thailand, and the United States.

Nice To Haves

• Las Vegas tradeshow experience.

Responsibilities

• Oversee the full event lifecycle, including planning, execution, and post-event activities.
• Formulate and control the operational budget with the Head of Show Operations, Show VP, and finance team.
• Collaborate with internal partners, including creative, finance, marketing, and sales, maintaining relationships and providing operational support.
• Partner with the Head of Show Operations and procurement team to secure suppliers for event requirements and develop and maintain supplier relationships.
• Work with the Commercial Operations Lead and Content Operations Lead to oversee processes, workflows, and sign-offs, and review workflows to identify inefficiencies.
• Manage and mentor project leads supporting Money20/20 USA.
• Serve as the main point of contact for venue-related matters, including food and beverage, internet, power, cleaning, and rigging.
• Partner with the creative team to manage AV, feature, and activation briefs from ideation through completion.
• Ensure effective control and monitoring of event health and safety standards.
• Support strategic initiatives such as sustainability and process improvement, working with the Head of Show Operations to develop and apply best practices within the operations team.
• Contribute expertise to additional projects and events within Informa Festivals.

Benefits

• Welcoming community, in-person and online social events, colleague groups and networks, and the Walk the World charity day.
• Up to four days per year for volunteering, with charity match funding available.
• Career development through bespoke training, learning and mentoring platforms, LinkedIn Learning courses, and support for internal job moves.
• 15 days PTO, increasing to 20 after three years and 25 after six years; 10 national holidays; a birthday leave day; and the opportunity to work from almost anywhere for up to four weeks per year.
• 401(k) match, health, vision, and dental insurance, parental leave, and an employee stock purchase plan offering company shares at a minimum 15% discount.
• Wellbeing support through employee assistance program services, mental health first aiders, and free access to a wellness app.
• Global awards and kudos programs recognizing great work.
• Opportunity to collaborate with teams around the world.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed