Event Operations Lead - Money20/20

Informa Festivals•New York, NY

1d•Hybrid

About The Position

Informa Festivals is seeking an Event Operations Lead to join the New York-based Operations team for Money20/20. Based in the 605 Third Avenue office in New York, this role leads operational delivery of Money20/20 USA in Las Vegas, overseeing the event from pre-show planning through onsite execution and post-event activities. The lead is responsible for ensuring timelines are met, show strategy is delivered within budget, and stakeholders collaborate to create an exceptional event experience. The role also contributes operational expertise to other Informa Festivals projects and events. The position requires office attendance, currently three days a week, though this pattern may change. Because the role supports shows across different time zones, alternative work hours may be needed. Travel is required, including to the Netherlands, Thailand, and the United States.

Requirements

Three to five years of proven large-scale event experience.
Strong planning, prioritization, and implementation skills, with attention to detail.
Ability to think creatively and develop bespoke ideas.
Negotiation and financial or budget management skills.
Self-motivated and resilient, with the ability to thrive in a high-performance, fast-paced environment and deliver under pressure.
Dynamic and collaborative team player.
Accountable, self-motivated, and able to set personal goals.
Flexible, open-minded, and adaptable.
Ability to attend the office; the current pattern is three days per week, subject to change.
Ability to work alternative hours as necessary to support shows across different time zones.
Ability to travel, including to the Netherlands, Thailand, and the United States.

Nice To Haves

Las Vegas tradeshow experience.

Responsibilities

Oversee the full event lifecycle, including planning, execution, and post-event activities.
Formulate and control the operational budget in partnership with the Head of Show Operations, Show VP, and finance team.
Collaborate with internal partners, including creative, finance, marketing, and sales, and provide operational support.
Partner with the Head of Show Operations and procurement team to secure suppliers for event requirements and develop and maintain strong supplier relationships.
Work with the Commercial Operations Lead and Content Operations Lead to oversee established processes, workflows, and sign-off, and review workflows to identify inefficiencies.
Manage and mentor project leads supporting Money20/20 USA.
Serve as the main point of contact for venue-related items, including food and beverage, internet, power, cleaning, and rigging.
Partner with the creative team to manage AV, feature, and activation briefs from ideation through completion.
Ensure effective control and monitoring of health and safety standards at the event.
Support strategic initiatives, including sustainability and process improvement, and work with the Head of Show Operations to develop and apply best practices within the operations team.
Contribute expertise to additional projects and events within Informa Festivals.

Benefits

401k match
Health, vision, and dental insurance
Parental leave
Employee stock purchase plan offering company shares at a minimum 15% discount
Up to four days per year for volunteering, with charity match funding available
Career development through bespoke training, learning, mentoring platforms, LinkedIn Learning courses, and support for internal job moves
15 days of PTO, increasing to 20 after three years and 25 after six years
10 national holidays
Birthday leave day
Opportunity to work from almost anywhere for up to four weeks per year
Wellbeing support through employee assistance program, mental health first aiders, and free access to a wellness app
Global awards and kudos programs
Colleague social events, charity day, and colleague groups and networks