Event Operations Lead

High Spirits Hospitality•Dunean, SC

7d•$17 - $25•Onsite

About The Position

High Spirits Hospitality is seeking an Event Operations Lead to join their team. This role is responsible for turning planned events into smooth, polished, and unforgettable experiences. The ideal candidate will be able to take charge on event days, lead with confidence, solve problems quickly, and create a calm, welcoming environment for clients, guests, and teammates. This role involves owning event execution, the guest and client experience, staff direction, and ensuring guest safety and compliance with operational standards. The position can be part-time or full-time, with weekend work required.

Requirements

1+ years of experience in a relevant role, specifically in event production or hospitality.
Ability to lead with respect and inclusivity, supporting all clients with professionalism and care.
Remarkable leadership skills and the ability to guide clients and teammates with confidence.
Comfortable using Microsoft Office tools and other technology.
Ability to communicate clearly and professionally in English, both verbally and in writing.
Highly organized, analytical, and ready to tackle challenges with creative problem-solving.
Ability to present yourself professionally and confidently.
Flexibility to work frequent evenings and weekends.
At least 21 years old.
Valid driver’s license and reliable vehicle for daily travel.
Cell phone with voice, text, and data capabilities.
Ability to perform essential functions, including standing and walking for extended periods and occasionally lifting or carrying up to 50 lbs.
High school diploma or GED.
Ability to successfully pass a background check.
Ability to successfully pass a drug screening.
Authorized to work in the United States.
Maintain a SC Alcohol Server Certificate.

Nice To Haves

A college degree is not required—we care more about your experience and attitude.

Responsibilities

Own event execution on assigned shifts, including setup, service flow, breakdown, and real-time problem solving.
Own the guest and client experience in the room by leading with professionalism, urgency, and hospitality.
Own staff direction on shift, including delegation, follow-through, coaching, and holding standards.
Own guest safety, responsible alcohol service, and compliance with operational standards across venue spaces, bars, and event support areas.
Complete physical event work, including setup, breakdown, resets, deep cleaning tasks, and maintaining clean, polished event spaces.
Support laundry, dishwashing, bar breakdown, and other back-of-house reset tasks.
Move equipment, supplies, and event materials between venues and help keep storage areas, prep spaces, and the warehouse organized.
Run occasional errands and support operational pickups, deliveries, and last-minute venue needs.
Prepare drinks accurately, restock bar products, monitor safe alcohol consumption, and ensure alcohol service procedures follow company policy.
Periodically work event shifts as a wedding coordinator or assistant coordinator.
Maintain a strong working knowledge of event offerings to support smooth execution and answer client or vendor questions.
Lead assigned venue shifts from setup through breakdown, supervising staff, overseeing front-of-house flow, and ensuring events run smoothly, safely, and to company standards.
Serve as the primary on-site point of contact for clients, guests, vendors, and contractors.
Monitor vendors, contractors, and staff for safety violations and compliance concerns.
Take ownership of assigned work, follow through on commitments, and communicate proactively.
Represent High Spirits Hospitality with professionalism and reflect brand values.
Communicate quickly and professionally with clients, guests, teammates, vendors, and partners.
Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation.
Support a positive, inclusive, and accountable work environment.
Be dependable, solutions-focused, and adaptable.
Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly.
Submit digital documents, reports, checklists, receipts, and other required records accurately and on time.
Attend required company meetings, trainings, and check-ins.
Stay well-versed in company offerings, policies, safety standards, and service expectations.
Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality.
Follow all applicable laws, licensing requirements, and company procedures.
Use company property, equipment, and workspaces responsibly.
Support alcohol service or alcohol-related event duties as needed.
Maintain a professional appearance.
Perform other duties and support additional shifts or assignments as needed.