Event Operations Lead

High Spirits Hospitality•Greenville, SC

4d•$17 - $25•Hybrid

About The Position

At High Spirits Hospitality, we don’t just host events—we create unforgettable experiences. This role is ideal for someone who can take charge on event days, lead with confidence, solve problems quickly, and create a calm, welcoming environment for clients, guests, and teammates. Whether leading a venue shift, supervising banquet flow, or bartending at a high-energy event, this role is all about ownership, execution, and making sure every detail comes together beautifully. This can be a part-time or full-time role, although weekend work is required.

Requirements

1+ years of experience in a relevant role, specifically in event production or hospitality.
Lead with respect and inclusivity—we proudly serve clients of all backgrounds, identities, beliefs, and relationships, and team members must be able to support all clients with professionalism and care.
Bring remarkable leadership skills and the ability to guide clients and teammates with confidence.
Be comfortable using Microsoft Office tools and other technology to stay organized and efficient.
Be able to communicate clearly and professionally in English, both verbally and in writing, to perform the essential functions of the role.
Be highly organized, analytical, and ready to tackle challenges with creative problem-solving.
Present yourself professionally and confidently in client meetings, venue tours, networking events, and on-site event support roles.
Have the flexibility to work frequent evenings and weekends to accommodate client needs.
Be at least 21 years old due to alcohol service.
Have a valid driver’s license and reliable vehicle for daily travel between venues and our corporate office.
Have a cell phone with voice, text, and data capabilities available for work use.
Be able to perform the essential functions of the role, with or without reasonable accommodation, including standing and walking for extended periods and occasionally lifting or carrying up to 50 lbs.
Hold a high school diploma or GED.
Be able to successfully pass a background check consistent with applicable law and the requirements of the role.
Be able to successfully pass a drug screening consistent with applicable law and company policy.
Must be authorized to work in the United States.
Maintain a SC Alcohol Server Certificate.

Nice To Haves

A college degree is not required—we care more about your experience and attitude.

Responsibilities

Complete physical event work, including setup, breakdown, resets, deep cleaning tasks, and maintaining clean, polished event spaces.
Support laundry, dishwashing, bar breakdown, and other back-of-house reset tasks needed to prepare for upcoming events while following company standards and applicable state and local regulations for cleaning, storage, prep, and service.
Move equipment, supplies, and event materials between venues and help keep storage areas, prep spaces, and the warehouse organized and event-ready.
Run occasional errands and support operational pickups, deliveries, and last-minute venue needs as assigned.
When assigned to bartend, prepare drinks accurately, restock bar products, monitor safe alcohol consumption, and help ensure alcohol storage, prep, service, and cleaning procedures follow company policy and applicable state and local regulations.
May periodically work event shifts as a wedding coordinator or assistant coordinator, helping ensure seamless execution and timely resolution of client needs.
Maintain a strong working knowledge of our full event offerings—including venue rentals, equipment rentals, food, beverage, A/V, and staffing services—so you can support smooth execution and answer client or vendor questions with confidence.
Lead assigned venue shifts from setup through breakdown, supervising staff, overseeing front-of-house flow, and helping ensure events run smoothly, safely, and to company standards.
Serve as the primary on-site point of contact for clients, guests, vendors, and contractors, responding calmly and professionally to changing needs, operational issues, and event concerns.
Monitor vendors, contractors, and staff for safety violations and compliance concerns—particularly in food service, alcohol service, and life safety areas—and address or escalate issues promptly.
Complete physical event work, including setup, breakdown, resets, and cleaning tasks, while staying attentive, flexible, and responsive throughout the event.
Take ownership of assigned work, follow through on commitments, and communicate proactively when support or clarification is needed.
Represent High Spirits Hospitality with professionalism and reflect our brand values in your work, communication, decision-making, and service to others.
Communicate quickly and professionally with clients, guests, teammates, vendors, and partners, recognizing that some work-related communication may occur after hours due to the event-based nature of our business.
Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation when needed.
Support a positive, inclusive, and accountable work environment that aligns with our company culture and standards.
Be dependable, solutions-focused, and adaptable as business needs, priorities, and event conditions change.
Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly to complete your work and stay informed.
Submit digital documents, reports, checklists, receipts, and other required records accurately and on time.
Attend required company meetings, trainings, and check-ins as scheduled, and come prepared to actively participate.
Stay well-versed in company offerings, policies, safety standards, and service expectations, and follow updates as they are communicated.
Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality.
Follow all applicable laws, licensing requirements, and company procedures related to your work, including safety, sanitation, alcohol service, and workplace conduct standards.
Use company property, equipment, and workspaces responsibly and help maintain them in clean, organized, working condition.
Support alcohol service or alcohol-related event duties as needed, in accordance with company policy and applicable law.
Maintain a professional appearance and present yourself in a way that reflects our hospitality standards and brand.
Perform other duties and support additional shifts or assignments as needed based on business needs.