Event Marketing Manager

PagerDutySan Francisco, CA
Hybrid

About The Position

PagerDuty is seeking an Event Marketing Manager to join their diverse, customer-focused team. This role reports directly to the Director of Event Marketing for North America within the Revenue Marketing & Operations department. The Event Marketing Manager will be a strategic thinker with excellent project management skills, responsible for leading the planning and execution of both PagerDuty-hosted and 3rd-party sponsored events. The role involves developing the event and trade show strategy to ensure alignment with PagerDuty’s OKRs and requires a proven track record of successfully partnering with GTM teams to achieve revenue-based goals through integrated event programs. The ideal candidate will have a strong background in planning and executing both small and large-scale events that contribute to pipeline creation, expand customer acquisition, and grow the PagerDuty brand.

Requirements

  • At least 7 years of previous experience in a marketing, sales, or customer-facing role within a fast-growing organization.
  • 5+ years experience in B2B event management with proven experience leading, project managing, and executing large multi-faceted events.
  • A data-driven approach to decision-making utilizing Salesforce, Tableau, or similar tools.

Nice To Haves

  • Incredible organization and project management skills to manage multiple events tasks, vendors, and stakeholders simultaneously.
  • Clear and effective communication skills to interface with team members, stakeholders, vendors, and attendees.
  • Ability to build strong cross-functional relationships and rally project teams.
  • Demonstrated ability to set strategic direction, including evaluation of event performance against key metrics for learnings and optimization.
  • Proficiency in G-Suite, Salesforce, Tableau, Splash, Cvent, Asana, or Monday.
  • Experience managing budgets and forecasting spend.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Strong negotiation skills and experience managing vendor relationships and contracts.

Responsibilities

  • Develop and implement comprehensive event and trade show strategies aligned with the company's marketing and business objectives.
  • Oversee the planning and execution of event programs across both hosted and 3rd party sponsored events, including logistics, vendor management, staffing, and on-site management.
  • Collaborate with cross-functional marketing, sales, and product teams to align on event objectives and create impactful experiences.
  • Source and manage vendor and agency relationships as it pertains to event planning and execution: vendors, venues, booth partners, design, video, and more.
  • Develop enablement tools and resources to empower Sales and Customer Success teams to hit registration targets and achieve executive meeting goals.
  • Monitor and evaluate event performance against key metrics, collecting and analyzing data to measure success and identify areas for improvement.
  • Communicate event plans, progress, and outcomes to senior management and key stakeholders.

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs
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