Event Marketing Coordinator

Olo•New York, NY

21h•Hybrid

About The Position

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions and data enable brands to do more with less and make every guest feel like a regular. We are seeking a highly organized and execution-focused Event Marketing Coordinator to support the planning and delivery of integrated online and offline marketing events, including webinars, quarterly release campaigns, industry events, and our flagship customer conference. This individual will play a critical role in driving cross-functional alignment, managing timelines, coordinating vendors, and ensuring seamless execution of high-impact marketing programs. The role reports to the Head of Product Marketing and partners closely with DemandGen and Brand Marketing. This is a non-exempt position where you can work remotely from anywhere in the U.S. or at Oloâ€™s headquarters in NYC.

Requirements

2+ years of experience in project management, marketing coordination, or event execution (preferably in B2B SaaS or tech)
Strong project management, organizational, communication, and time management skills with the ability to manage multiple projects simultaneously
Experience supporting webinars, virtual events, and/or tradeshows
Experience supporting large-scale events or customer conferences
Excellent communication skills, both written and verbal
Experience executing customer marketing and customer communications
Ability to work cross-functionally and manage multiple stakeholders
Detail-oriented with strong follow-through and problem-solving abilities
Comfortable working in a fast-paced, deadline-driven environment

Nice To Haves

Familiarity with marketing automation, webinar, and project management platforms (e.g., HubSpot, Optimizely, Zuddl, CVENT)
Experience in B2B SaaS, especially in restaurant technology, payments, or marketing platforms strongly preferred
Basic understanding of demand generation and campaign strategy strongly preferred

Responsibilities

Coordinate and execute virtual events, webinars, industry events, and customer conferences
Manage integrated campaigns for quarterly product releases and release activations across product and GTM functions
Act as the central point of coordination across marketing, sales, product marketing, and external vendors
Support internal and external communication to ensure all stakeholders are aligned on timelines, deliverables, and expectations
Oversee logistics, including scheduling, asset tracking, vendor coordination, invoice management, and event execution details
Monitor project progress, identify risks, and ensure deadlines are met
Support post-event and campaign reporting by coordinating data collection and stakeholder feedback
Detailed project playbooks with timelines, milestones, and dependencies
Execution of webinars, release orchestration, and virtual events
Customer communications around events, product updates, and release engagements
End-to-end support for industry events and trade shows (logistics, materials, vendor coordination)
Planning and execution support for the annual customer conference
Alignment across demand generation, product marketing, brand, sales, partnership teams, and external partners
Regular project status updates and stakeholder communications
Clear documentation of roles, responsibilities, and deadlines
Coordination with external vendors (event agencies, platforms, production teams, etc.)
Tracking deliverables and ensuring vendor timelines are met
Supporting budget tracking and invoice coordination