Event Manager - Boston University - GSU Catering

AramarkBoston, MA
$32 - $33Onsite

About The Position

As an Events Manager with Aramark, you will help coordinate & plan “special” (Plated Meals, Bar Mitzvah’s & Weddings) events and provide direct, on-floor leadership during banquets and catered events by coordinating service execution and directing Banquet Servers and Banquet Porters. This role serves as the primary service lead for these assigned events and is responsible for ensuring service is delivered according to Banquet Event Orders (BEOs), timelines, and service standards. The “Special” Events Manager actively participates in event setup, service, and breakdown while maintaining a strong focus on guest satisfaction, communication, and attention to detail. This position works closely with the Directors, fellow Event Managers, Sales & the culinary team to ensure events are executed smoothly and professionally. Responsibilities may vary based on event size, service style, and business needs.

Requirements

  • Must read, write, and understand verbal instructions
  • Must complete a sanitation course either before or during the first year as a lead
  • Ability to perform basic arithmetic
  • Maintain emotional control under stress
  • Ability to resolve interpersonal situations
  • Strong organizational skills
  • Minimum of 1–3 years of banquet, catering, or food and beverage service experience.
  • Prior lead on special events, plated dinners, weddings or fine dining is essential.
  • Must meet minimum age requirements to serve alcohol based on local and state regulations.
  • Must maintain a valid TIPS (Training for Intervention Procedures) or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
  • A food handler certification is also required.

Nice To Haves

  • High School diploma, GED, or equivalent experience preferred.

Responsibilities

  • Produce and maintain work schedules and may prepare production records.
  • Direct daily activities.
  • Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
  • Ensure that food items are stored in a safe, organized, and hazard-free environment.
  • Maintain all serving schedules; ensure that all food items are served per menu specifications in a safe and appropriate manner according to departmental policies and procedures.
  • Maintain a sanitary department following health and safety codes and regulations.
  • Maintain accurate inventory on a weekly basis according to departmental policies and procedures.
  • May prepare orders as needed per vendor to ensure accurate production for location.
  • Must be knowledgeable in operating an efficient cost effective program.
  • Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
  • Ensure compliance with food safety, sanitation, HACCP (Hazard Analysis Critical Control Point), and alcohol service policies.
  • Assist with training and onboarding of banquet service staff as directed.
  • Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 50 pounds.
  • Attends work and shows for scheduled shift on time with satisfactory regularity
  • Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

Benefits

  • medical
  • dental
  • vision
  • work/life resources
  • 401(k)
  • parental leave
  • disability coverage
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