Event Manager

Spare Time EntertainmentMadison, WI
Onsite

About The Position

Serve as the main point of contact for event guests from first inquiry through post-event follow-up. Respond promptly and professionally to guest emails, calls, and in-person questions. Plan and coordinate corporate outings, team-building events, fundraisers, celebrations, and more. Help guests define event details including budget, timing, menus, layouts, themes, staffing, and equipment. Communicate event details clearly to internal teams and event staff. Coordinate logistics and staffing from setup through breakdown. Stay present during events to ensure smooth execution and quickly resolve issues. Follow approved pricing guidelines and confidently close event contracts. Maintain accurate event details using planning software and tracking tools. Participate in weekly meetings, BEO meetings, and required trainings. Follow up with guests after events to gather feedback and ensure satisfaction. Support promotions, internal events, and community outreach efforts as needed.

Requirements

  • 2+ years of event planning experience (hospitality, entertainment, or recreation preferred)
  • 1+ year of experience in event sales or a client-facing sales role
  • Excellent written and verbal communication skills
  • Highly responsive, organized, and detail-oriented
  • Comfortable managing multiple events and deadlines at once
  • Guest-focused with a professional, friendly communication style
  • Confident working with internal teams, vendors, and community partners
  • Intermediate Microsoft Office skills
  • Availability to work a flexible schedule, including nights and weekends

Nice To Haves

  • experience with event software is a plus

Responsibilities

  • Serve as the main point of contact for event guests from first inquiry through post-event follow-up
  • Respond promptly and professionally to guest emails, calls, and in-person questions
  • Plan and coordinate corporate outings, team-building events, fundraisers, celebrations, and more
  • Help guests define event details including budget, timing, menus, layouts, themes, staffing, and equipment
  • Communicate event details clearly to internal teams and event staff
  • Coordinate logistics and staffing from setup through breakdown
  • Stay present during events to ensure smooth execution and quickly resolve issues
  • Follow approved pricing guidelines and confidently close event contracts
  • Maintain accurate event details using planning software and tracking tools
  • Participate in weekly meetings, BEO meetings, and required trainings
  • Follow up with guests after events to gather feedback and ensure satisfaction
  • Support promotions, internal events, and community outreach efforts as needed
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