Event Manager

Legends Global•Ft. Lauderdale, FL
•Onsite

About The Position

The Event Manager provides exceptional client service by planning, coordinating, and managing conventions, meetings, trade shows, banquets, and special events at the Broward County Convention Center. The role serves as the primary liaison between clients and internal departments, overseeing event logistics from booking through execution to ensure seamless operations, effective cross-functional coordination, and an outstanding client experience. The position requires working knowledge of venue operations, facility services, event logistics, and related equipment. The Event Manager works onsite and must be able to work a flexible schedule, including days, evenings, weekends, holidays, and extended hours as required by event schedules.

Requirements

  • High school diploma or GED required.
  • At least two years of management or event management experience coordinating events at a convention center, conference center, arena, stadium, hotel, or other multipurpose event facility.
  • Working knowledge of convention center or event venue operations, facility services, event logistics, and related equipment.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational, planning, and time management skills, with the ability to manage multiple priorities and meet deadlines.
  • Problem-solving, decision-making, and customer service skills.
  • Ability to build and maintain positive working relationships with clients, vendors, and employees at all organizational levels.
  • Professional demeanor, appearance, and strong work ethic.
  • Ability to thrive in a fast-paced, customer-focused environment.
  • Ability to work independently with minimal supervision and collaborate effectively as part of a team.
  • Ability to work a flexible schedule, including days, evenings, weekends, holidays, and extended hours as required by event schedules.
  • Proficiency in Microsoft Office Suite, particularly Word, Excel, Teams, and PowerPoint.
  • Ability to sit, stand, walk, and move throughout the facility for extended periods.
  • Ability to routinely traverse a large convention center campus, including exhibit halls, meeting rooms, loading docks, public areas, stairwells, and outdoor spaces.
  • Ability to bend, stoop, kneel, crouch, reach, climb stairs, and maintain mobility during event operations, inspections, and client meetings.
  • Ability to lift, carry, push, and/or pull up to 25 pounds regularly and up to 50 pounds occasionally, with or without assistance.

Nice To Haves

  • Associate's or bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
  • AutoCAD or comparable diagram drafting software experience.
  • Momentus Elite (VenueOps) or comparable event planning software experience.
  • Equivalent combinations of education, training, and relevant experience may be considered.

Responsibilities

  • Oversee event operations and facility services for assigned conventions, meetings, trade shows, banquets, and special events.
  • Manage multiple client accounts simultaneously, provide exceptional customer service, and meet established deadlines.
  • Serve as the primary liaison between clients, venue departments, and service partners throughout the event lifecycle.
  • Guide clients through event planning by interpreting contract provisions, venue policies, procedures, and operational requirements.
  • Coordinate event details, including floor plans, room setups, audiovisual requirements, utility services, insurance documentation, and schedules.
  • Prepare event estimates, monitor event-related expenses, and generate invoices and final event billing as applicable.
  • Coordinate activities with internal departments and contracted service providers to support seamless event execution.
  • Communicate event requirements to operational departments through event orders, planning meetings, and other documentation.
  • Assist with reviewing floor plans, room layouts, and setup requirements to support operational efficiency and client satisfaction.
  • Conduct pre-event planning meetings, pre-convention meetings, site visits, and post-event follow-up as needed.
  • Provide onsite event management, monitor event activities, coordinate with venue departments and vendors, and resolve operational issues.
  • Respond promptly and professionally to client requests, questions, and concerns.
  • Perform other duties as assigned.
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