Event Housekeeper

Historic Tennessee Theatre Foundation•Knoxville, TN

4d•$0 - $20•Onsite

About The Position

The Event Housekeeper maintains sanitation, safety, comfort, and appearance standards throughout the Tennessee Theatre. The role ensures event spaces are clean, sanitized, and in excellent condition before, during, and after events, including restrooms, public areas, and back-of-house spaces. The position cleans assigned areas using mechanical and/or manual equipment; removes trash and recyclables; monitors cleaning supplies; maintains custodial storage and laundry; and reports hazards or restocking needs. The Event Housekeeper may also assist with event setup and teardown or work as a porter during events, maintaining facilities while interacting with patrons. The role requires a flexible schedule that may include evenings, overnight shifts, weekends, and holidays, as well as phone availability for on-call emergencies. The Tennessee Theatre is a historic, 1,600-seat performing arts venue in Knoxville, Tennessee. It hosts a wide range of performances and events, and has acquired a connected neighboring building used to expand Theatre programming and rental spaces.

Requirements

High school diploma or equivalent.
Ability to work irregular and extended hours, including evenings, overnight shifts, weekends, and holidays.
Ability to stand and walk for extended periods.
Ability to lift, carry, and move objects, containers, or equipment weighing up to 50 pounds.
Ability to reach above shoulder level, stretch, bend, stoop, and access high or low surfaces.
Ability to climb ladders, stairs, and some equipment; good balance and comfort with heights.
Good vision and hand-eye coordination for using hand tools, operating equipment, and evaluating work.
Ability to work around dust, loud noise up to a potential 120 decibels, noxious fumes, cleaning liquids and materials, infectious waste, and cleaning chemicals, using proper handling and safety precautions.
Ability to potentially operate cleaning carts and janitorial equipment such as floor scrubbers or carpet cleaners.
Ability to interact professionally with patrons, address guest concerns, and remain composed in fast-paced or challenging situations.
Ability to organize work, manage inventory, communicate, and collaborate with front-of-house and event staff.
Knowledge of sanitation standards, workplace safety practices, and emergency procedures.

Nice To Haves

One year of housekeeping experience in a venue.

Responsibilities

Clean and sanitize assigned front- and back-of-house areas, including seating, floors, restrooms, lounges, kitchens, offices, and other event spaces, using mechanical and/or manual equipment.
Remove debris, trash, and recyclables; empty receptacles and transport full hampers to the compactor.
Maintain neat, hygienic, hazard-free areas in accordance with sanitation standards.
Monitor cleaning chemicals, paper products, and other consumables, and notify the supervisor when restocking is needed.
Keep cleaning equipment and custodial storage areas organized and clean.
Report unsafe or hazardous conditions immediately to the supervisor.
Occasionally assist with event setup and teardown as a casual utility worker.
Collect event towels for laundering, wash cleaning rags and mop heads, and restock them as needed.
Learn the venue layout to support efficient cleaning and service.
Provide respectful, courteous, and helpful service to patrons, staff, and management.
Work as a porter during events when opportunities arise, maintaining facilities while interacting with patrons.
Remain available by phone for on-call emergencies and work flexible shifts as directed.
Complete other duties assigned by the Lead Event Housekeeper or another supervising manager.