Event Director

BI WORLDWIDE • Edina, MN

8h • $25 - $28 • Onsite

About The Position

BIW Event Solutions Group is seeking three Event Directors to join its Event Operations team. The role is based in the Minneapolis Metro and leads the onsite execution of corporate meetings and incentive programs, including complex domestic and international programs. The Event Director serves as the primary operational leader and central point of coordination, overseeing logistics, vendors, staff, venues, event flow, and guest experiences while resolving issues and delivering an exceptional experience for clients and attendees. Extensive travel is required, approximately 150–180 days annually. The role is hourly, with an hourly rate of $25.00 to $28.00 and additional hours eligible for overtime pay. Extended workdays occur onsite during programs.

Requirements

• Passion for providing exceptional customer service.
• Strong communication and relationship-building skills, including the ability to interact confidently and professionally with stakeholders at all levels.
• Ability to direct and motivate while working as a team player.
• Strong initiative, high energy, self-starter attitude, and superior work ethic.
• Ability to anticipate issues, respond decisively to changing conditions, and drive timely, effective resolutions.
• Technology skills, including Microsoft Office, Word, PowerPoint, and Excel.
• Minimum of two years of business experience.
• Strong customer service background or experience within the hospitality industry.
• Located in the Minneapolis Metro.
• Able to travel extensively, approximately 150–180 days annually, and work extended days onsite during programs.

Nice To Haves

• Foreign language fluency in Spanish, French, Italian, Portuguese, and/or Japanese.
• An undergraduate degree in business, hospitality, or a related field.

Responsibilities

• Lead onsite execution of corporate meetings, incentive travel programs, conferences, and special events.
• Serve as the primary onsite leader responsible for program success.
• Direct event staff, vendors, and suppliers to ensure seamless delivery of event elements.
• Anticipate and resolve operational challenges quickly and professionally.
• Develop detailed operational plans and ensure adherence to event timelines and client expectations.
• Coordinate onsite logistics, including registration, transportation, accommodations, food and beverage, meetings, hospitality, and VIP services.
• Ensure attendee safety and compliance with established policies.
• Address attendee concerns promptly and professionally, providing exemplary customer service and memorable participant experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed