Event Director

Bright Event Rentals • Phoenix, AZ

7d

About The Position

The Event Director drives rental revenue while delivering an exceptional client experience from initial inquiry through event execution. The role builds long-term client relationships, develops tailored rental solutions, and ensures seamless communication between clients and internal teams. Success contributes to event execution, client satisfaction, and business growth. The Event Director works closely with Business Development, CAD, Inventory, Operations, and Sales Support teams to bring events to life successfully and efficiently.

Requirements

• At least 3 years of experience in event rentals, hospitality, event planning, sales, or client relationship management.
• Strong knowledge of event rental products, event logistics, and client service best practices.
• Proven ability to build and maintain long-term client relationships while managing multiple projects simultaneously.
• Excellent communication, organization, time management, and follow-through skills.
• Strong sales and consultative problem-solving abilities.
• Ability to work in fast-paced, deadline-driven environments while remaining adaptable and detail-oriented.
• Proficiency with Microsoft Office and CRM/order management systems.
• Valid driver’s license and reliable transportation.
• Flexibility to work evenings and weekends and attend offsite meetings or site visits as needed.

Nice To Haves

• Experience in luxury events, weddings, corporate events, or hospitality environments.
• Familiarity with rental software platforms, CAD collaboration, or event management systems.
• Existing relationships within the event planning, venue, or hospitality industry.
• Experience managing high-profile or large-scale events.
• Creative eye for design, layouts, and event aesthetics.

Responsibilities

• Lead client discovery calls, showroom appointments, and site visits to identify event rental needs and opportunities.
• Build customized rental proposals and guide clients through product selections, creative solutions, and upsell opportunities.
• Communicate proactively with clients throughout the sales and planning process.
• Collaborate with CAD, Inventory, Operations, and Sales Support teams to develop accurate event scopes and execution plans.
• Ensure contracts, event details, timelines, and client communications are accurate and finalized before execution.
• Maintain organized client records, event documentation, and internal notes in company systems.
• Partner with Business Development Managers and Sales Directors to support revenue growth and sales initiatives.
• Track project timelines, client requests, and event changes to meet deadlines and expectations.
• Resolve client concerns and troubleshoot challenges professionally, urgently, and with a solutions-focused mindset.
• Deliver service that fosters repeat business, referrals, and long-term client relationships.
• Share client feedback, operational insights, and event updates with leadership and internal teams.

Benefits

• Paid time off and company holidays.
• Medical, dental, and vision insurance.
• Company-paid basic life and AD&D insurance.
• Short-term and long-term disability.
• Telehealth and wellness programs.
• Flexible Spending Accounts (FSAs).
• Employee Assistance Program.
• 401(k) with employer matching.
• Competitive pay and monthly bonus opportunity.
• Development, training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed