Event Coordinator

Sandy Cove Ministries•North East, MD

9d•$20 - $28•Onsite

About The Position

Sandy Cove Ministries is seeking a full-time Event Coordinator to join their team. The Event Coordinator serves as a key liaison between guests, event leaders, and Sandy Cove Ministries’ departments, ensuring exceptional guest experiences through professional front desk operations and comprehensive event coordination. This role supports individuals and groups by managing front desk operations, facilitating check-in/check-out processes, coordinating event logistics (including meeting room setups, food services, adventure activities, and audio-visual equipment), and providing administrative support to the Sales and Reservations team. The position requires flexibility, strong organizational skills, and a commitment to helping people connect with God and each other.

Requirements

3+ years of event coordinating experience preferred
Ability to communicate effectively & efficiently, both written and verbal
Basic knowledge of hotel and conference centers and its daily operations
Extremely detail-oriented
Must have strong ability to problem solve
Possess effective organization skills
Ability to use computer and necessary programs as used by Sandy Cove Ministries for the coordination of guest information
Ability to work with a diverse range of individuals and groups
Must be able to work independently and maintain a positive attitude within a very busy environment
Ability to prioritize and manage multiple assignments under tight deadlines
Adaptable schedule accommodating weekends and occasional evenings as needed.

Nice To Haves

Prior sales experience
Experience working in Not-for-Profit camps or conference centers

Responsibilities

Primary contact with event leaders to determine their group needs and assist them with organizing the details of their event (anywhere from 10 to 450 people)
Manage in-house guests by acting as host and manager while groups are on-site to ensure that they have an excellent experience by addressing any concerns or complaints as well as monitoring everyday operations affecting the guests
Handle safety and emergency procedures, including contacting 911, completing paperwork, managing guest reports, and guiding staff and guests during emergencies.
Communicate internally with Sandy Cove department heads through weekly meetings and inputting tasks into the property management system, “Maestro.”
Monitor group financials by encouraging groups to meet or exceed their contracted numbers by offering advice, tools, extra services, and prayer to meet or exceed Sandy Cove budget
Answer and transfer phone calls efficiently as a switchboard operator.
Provide smooth check-in and check-out, addressing guests’ needs and requests.
Prepare for guest arrivals with security items (name tags, wristbands, parking passes), door keys, and welcome packets.
Keep the coffee station stocked and maintain a tidy and organized lobby, reporting issues to other departments as needed.
Assist with walk-in reservations as needed.
Perform other reasonable tasks as assigned.