Event Coordinator (Contractor)

Playbook • Miami, FL

19h • Onsite

About The Position

This role focuses on event support and execution, ensuring space readiness, and maintaining high hospitality standards within Class A office building venues. The Event Coordinator will provide day-of operational support for events and meetings, assist with pre-event setup and post-event tear down, and ensure a seamless guest experience. Responsibilities include coordinating with various operational partners, maintaining venue presentation standards, and supporting facilities operations as needed.

Requirements

• 1+ years of experience in venue operations, hospitality, events management, or premium guest-facing environments (e.g., hotels, conference centers, event venues, workplace hospitality).
• Proven experience delivering five-star service in high-volume or high-touch environments.
• Tech-savvy, with experience using booking, scheduling, and collaboration tools (Google Workspace, Slack, event platforms).
• Adaptable and confident learning new systems for membership and program management.

Nice To Haves

• Agile Responsiveness: Thrives in a dynamic environment where priorities can shift quickly. Remains calm and helpful when the lobby gets busy or a meeting needs a last-minute change, channeling the swan to keep the guest experience feeling effortless and steady.
• The Connector Mindset: Acts as a master of support, providing wayfinding, explaining an amenity, or escalating a maintenance request, acting as the vital link that ensures guests are always supported and the building operates without friction.
• Consistent Follow-Through: Reliable in the small things, understanding that service is built on the consistency of rituals, from restocking a pantry to completing a walkthrough. Possesses the discipline to ensure the final detail is just as perfect as the first.
• Collaborative Awareness: A dedicated teammate who understands how their work supports the whole ecosystem. Stays communicative and observant, sharing insights with leads to help the entire team hone the craft of hospitality and improve the daily flow of the building.

Responsibilities

• Provide day-of operational support for events and meetings held across a variety of Class A office building venues, including large lobby event spaces, conference rooms, and outdoor patio areas.
• Support pre-event setup and post-event tear down, including space configurations, furniture placement, décor setup, and operational walkthroughs to ensure all venues consistently meet hospitality and presentation standards.
• Welcome guests upon arrival, assist with check-in, and help create a seamless onsite experience throughout events and reservations.
• Support seamless event execution through real-time coordination with AV/IT, catering, décor, music, janitorial, security, and additional operational partners throughout the event lifecycle.
• Complete AM and PM operational checklists and maintain elevated presentation standards across event spaces and common areas, including floral upkeep, lounge cleanliness, coffee and tea station setup, and general tenant-facing readiness throughout the day.
• Support oversight of fitness center operations on event days as needed while coordinating with porters and proactively identifying and reporting maintenance or service-related needs to ensure smooth daily operations across the property.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed