Event Coordinator

BallenIsles Country Club • Lancaster, SC

8d • Onsite

About The Position

Edgewater Golf Club, located in Lancaster, SC, is pleased to announce an excellent career opportunity for a Full-Time Event Coordinator! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management. This individual will work hand-in-hand with our Catering and Events Manager to execute an exceptional experience for all banquet events. The individual will coordinate all details and catering-related needs of groups and special events.

Requirements

• Associate's degree (AA) and 1–2 years of related experience and/or training; or equivalent combination of education and experience
• Ability to read and speak English may be required in order to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers; equipment manuals may be in English)
• Knowledge of software applications such as Microsoft Word, Excel, and POS systems

Nice To Haves

• Knowledge of Delphi preferred
• Prior supervisory and management experience preferred
• Driver's license may be required

Responsibilities

• Contacts customers face-to-face, by telephone, and/or email to confirm, coordinate, and update details for scheduled events and/or parties
• Details each group's event needs, which may include but are not limited to: menu planning, meal times, and room setup
• Conducts facility tours and site visits for groups
• Tracks guarantees and deadlines based on event requirements and timelines
• Coordinates with Marketing and Sales, as well as Food and Beverage departments, to ensure specified arrangements are carried out as planned
• Completes projects as directed in relation to the area of events and catering operations
• Assists in the coordination of department members that may include, but are not limited to: Servers, Hosts, and Set-Up staff
• Assists in monitoring business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other operational needs
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction
• Assists the manager in communicating any changes or new policies and procedures to the department
• Maintains regular and reliable attendance
• Performs other duties as required
• Ensures accurate and timely invoicing for all services rendered, including recording events in the POS system

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Commissions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree