Event Concierge

Pyramid Global Hospitality • Westlake, TX

22d • Onsite

About The Position

The Event Concierge is responsible for overseeing the operations, sets, and movement of the overall program logistics. They manage the day-to-day floor execution of the programs by ensuring events materialize 100% accurately as specified through the program agenda and BEO’s, along with coordinating change management. This role requires full availability and is a full-time position.

Requirements

• Previous guest or customer service experience required.
• 1 year of administrative experience preferred.
• Experience in the hospitality industry preferred.
• Strong computer skills.
• Proficient in Microsoft Excel, Outlook, and Word.
• Microsoft Teams, OneNote, and PowerPoint experience desirable.
• Knowledge of Event, Sales, and Catering systems preferred.
• Infor experience desirable.

Nice To Haves

• 1 year of administrative experience
• Experience in the hospitality industry
• Microsoft Teams, OneNote, and PowerPoint experience
• Knowledge of Event, Sales, and Catering systems
• Infor experience

Responsibilities

• Ensure logistics are in place and executed for meetings.
• Oversee Program “Turn” Activities and ensure smooth programmatic flow.
• Provide Room and AV orientations as needed.
• Assist with movement and placement of conference materials, along with pre- and post-event prepping, shipping, and storing.
• Act as a resource, supporting the efforts of the Event & Meeting Managers.
• Confirm break, meal, reception, and special event timing, as needed.
• Ensure that all meeting changes are vetted, communicated, executed, and tracked for historical purposes.

Benefits

• Comprehensive health insurance
• Retirement plans
• Paid time off
• On-site wellness programs
• Local discounts
• Employee rates on hotel stays
• Ongoing training and development opportunities
• Awesome Employee Focused Culture with many Associate Events!
• 10 days of holiday pay.
• Up to 14 Vacation & Sick days per year.
• Weekly pay!
• Leadership and Career development programs.
• Free Lunch in our newly remodeled Associate Cafeteria.
• Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
• Employer matching 401k.
• Tuition Reimbursement.
• Free parking on-site.
• Free uniforms and we will clean them!
• Benchmark Hospitality hotel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed