Event Center Bartender

PENN Entertainment•Charles Town, WV

21h•Onsite

About The Position

At PENN Entertainment, we are looking for talent that believes in having fun and being part of an exciting, fast-paced industry. We offer a diverse set of coworkers driven by enthusiasm and a company that cares about career growth and support. Our Total Rewards package includes wellness programs for financial, physical, and mental well-being. Specific benefits may vary by position, but can include day-one medical coverage, 401(k) matching, and annual performance bonuses. Paid time off is earned according to local policy and increases with employment length.

Requirements

High School diploma or general education degree (GED); or three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
Must qualify for licensing with the West Virginia Racing Commission.
Must be able to obtain proper Food Handler Certification.
Must be able to adjust to non-consistent schedule.

Nice To Haves

TIPS certification

Responsibilities

Assists in the set up and break down of events.
Prepares and serves guests nonalcoholic and alcoholic beverages as needed.
Enters all orders into micros in a timely manner.
Anticipates guests needs.
Follows steps of service as outlined in training manual.
Totals bill and accepts payment in accordance with all Food and Beverage internal controls.
Communicates immediately to the supervisor all guest comments or concerns.
Regular participation in scheduled Event Center events is required.
Completes any task assigned by supervisor.
Adheres to HCCTR as well as all Food and Beverage Policies and service standards.
Delivers ACES Guest Service to every guest during every transaction.
Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.
Is committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.
Ensures that sanitation in all food & beverage outlets meets and/or exceeds Health Department and OSHA guidelines.
Demonstrates and exhibits characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.
Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
Maintains valid WV racing license, Food Handlers permit and TIPS certification.