Event Captain

Denver Center For Perfo•Denver, CO

6d•$26 - $28

About The Position

The Event Captain reports to the Sr. Sales & Event Manager of Event Services and oversees operations for at least 60 and up to 80 events annually. Serving as the primary liaison for event clients, the Event Captain coordinates with DCPA staff and contracted vendors to implement events successfully across various venue settings. Events may be contracted or may support the mission of the Denver Center for the Performing Arts. The position oversees event operations from setup through the event and strike, including production, front-of-house, and back-of-house activities. The Event Captain follows event plans, coordinates staff and vendors, supports presenters and technical teams, and responds to issues in real time. During an emergency or fire alarm in an event space within the Helen Bonfils Theatre Complex, the Event Captain serves as Crisis Team Leader and may evacuate the space. The role operates in a professional events venue during regular business hours as well as nights and weekends. Remote work may be an option on certain days. The position requires a flexible schedule, including mornings, nights, and weekends, and involves extended periods of movement and standing, frequent communication, and lifting at least 50 pounds. Compensation is $26.00–$28.00 per hour. The posting identifies this as a part-time position; benefits include sick time accruals.

Requirements

At least two years of experience in events or a related field.
Excellent listening, written, verbal, platform, and interpersonal communication skills.
Ability to develop respectful, stable, and trusting relationships with clients, planners, and internal teams.
Ability to guide, influence, and motivate event support teams.
First Aid and CPR certification.
Strong computer skills and knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Professional appearance and personable demeanor.
Accuracy and thoroughness, business acumen, critical-thinking skills, and a proactive approach to problem solving.
Self-motivation, organization, and strong project management skills.
Ability to work a flexible schedule, including mornings, nights, and weekends.
Ability to spend extended periods on one's feet and in motion, communicate throughout scheduled shifts, move around the work environment, handle or feel objects, reach with hands and arms, and lift at least 50 pounds.
Ability to react quickly and direct attendees according to the emergency plan.

Nice To Haves

Technical, audiovisual, and stage-management knowledge for small- and large-scale events.
Knowledge of production and audiovisual terminology related to staging, sound, lighting, video, rigging, screen ratios, and ADA requirements.
Ability to stage-manage the production portion of an event by calling stage cues and aligning technical and production staff to a shared timeline and script.

Responsibilities

Follow and maintain Banquet Event Orders (BEOs), including timelines, floorplans, scheduled labor, décor, lighting, and production or audiovisual needs.
Protect DCPA facilities, assets, and equipment by following operational practices and procedures, and support efficient event strike and cleaning processes.
Oversee and support contracted vendors and staff during event setup, the event, and strike.
Serve as a direct contact for event vendors, Coat Check, Maintenance, Security, Engineering, and Firefighter as needed.
Review vendor load-in and load-out schedules and event setup and strike plans with the Event Manager and Logistics Manager.
Liaise with Theatre Company House Management and IATSE labor as needed.
Manage production and floor operations during events, overseeing program, front-of-house, and back-of-house activities.
Review event programs, support rehearsals as needed, and oversee stage management as needed.
Collaborate with the Technical Manager and Technical Lead on technical staffing needs and client requests, and serve as the client contact for technical staff in the booth.
Ensure event technical staff review and test event materials for accuracy, formatting, and audio levels during events or rehearsals.
Liaise with presenters to help prepare them for presentations, including sound checks and full rehearsals when needed.
Partner with the Event Manager on delivery of event media, scripts, and show-flow information.
Manage issues as live events progress, prioritize event needs, and provide creative solutions.
Understand and assist with event risk assessment and crisis management; serve as Crisis Team Leader during a crisis, emergency, or fire alarm in an event space within the Helen Bonfils Theatre Complex and evacuate the space as needed.
Attend weekly event production meetings to review upcoming events and recap recent events, virtually or in person.
Build client relationships to encourage repeat business.
Provide event evaluations, equipment-use recaps, and client and vendor feedback after events.
Communicate necessary follow-up with subcontractors, vendor partners, and clients to the Event Manager.
Complete and distribute post-event reports, photos, and equipment-use reports in a timely manner.