On site - Event Captain

Rentquest LLC•New York, NY

7d•$20 - $22•Onsite

About The Position

The On-Site Event Captain is the field leader responsible for executing flawless rental deliveries, setups, and strikes. You will manage the on-site crew, coordinate directly with event planners, clients, and venue managers, and ensure that all luxury furniture and decor are styled perfectly according to design layouts. This is a dynamic, fast-paced role that requires a unique blend of leadership, hands-on physical work, sharp problem-solving skills, and a keen eye for aesthetic detail. Preferred NY Manhattan area.

Requirements

2+ years of experience in event logistics, high-end furniture rental, moving services, or hospitality/event production.
Proven experience managing a team and handling high-pressure, fast-paced environments.
Exceptional interpersonal skills; able to communicate clearly with both the setup crew and high-profile clients.
Ability to read spatial floor plans and layouts.
Ability to lift, push, and pull heavy furniture (50+ lbs) and stand/walk for extended periods.
Willingness to work non-traditional hours, including early mornings, late nights, weekends, and holidays based on event schedules.
A valid driver's license and clean driving record to operate 16ft–26ft box trucks if necessary.

Nice To Haves

Driving (Optional but highly preferred)

Responsibilities

Supervise, motivate, and direct delivery drivers and setup helpers during loading, unloading, installation, and breakdown.
Inspect furniture upon arrival and after setup to ensure everything is in pristine, showroom-ready condition (free of dust, smudges, or damage).
Keep the team on a strict schedule to ensure setups are completed well before the event doors open.
Act as the primary, professional on-site liaison for event planners, production managers, and venue staff.
Address any last-minute layout changes, venue constraints, or client requests with a calm, solution-oriented attitude.
Read and interpret floor plans, CAD drawings, and design renderings to place furniture exactly as planned.
Verify all items on the manifest are present during delivery and successfully retrieved during the late-night strike/breakdown.
Make minor styling adjustments on-site to ensure the setup looks balanced, polished, and visually stunning.
Ensure the team follows proper lifting, carrying, and loading protocols to prevent injury and avoid damaging the venue or rental assets.
Handle on-site touch-ups (polishing, steaming, minor fabric cleaning) as needed.