Event Beverage Server - Léal Vineyards

LEAL VINEYARDS•Hollister, CA

2d•Onsite

About The Position

The Event Beverage Server provides exceptional customer service to guests, ensuring a positive and memorable experience at all Léal properties. This role is responsible for fostering positive guest interactions while accurately preparing beverages and serving them responsibly in a friendly and efficient manner. At all times, Event Beverage Servers are expected to be attentive to guests’ needs, creating an environment where every guest feels welcome and valued.

Requirements

Minimum of 21 years of age
Must be able to obtain and maintain a current California Food Handlers Certificate
Must possess and maintain a current ABC-approved California Responsible Beverage Server Training Certificate
Previous beverage serving experience with working knowledge of beer, wine, and liquor, and common drink recipes required.
Possess basic math skills and have the ability to accurately handle cash and operate a point-of-sale (POS) terminal/device.
Possess an outgoing, friendly personality, positive attitude, and strong communication skills.
Maintain a neat and professional appearance, including adherence to department dress code
Ability to work cohesively with co-workers as part of a team
Must be available to work a varied schedule to include evenings, weekends, holidays, and extended hours of business
Able to work under pressure and remain calm to resolve problems using good judgment
Sound judgment, solid leadership skills, and experience.
Strong knowledge of bartending operations, service procedures, and functions.
Be able to communicate and understand the predominant language(s) of our guests.
Be able to work in a standing position for long periods of time.
Punctuality and regular and reliable attendance.
Possess honesty and integrity

Nice To Haves

A high school diploma or equivalent preferred

Responsibilities

Greet every guest warmly with a prompt and friendly greeting as they enter.
Present beverage menus, make recommendations, and answer questions regarding beverage options.
Provide timely, accurate, and friendly service while preparing the highest quality beverages for our guests.
Prepare/pour bar beverages as ordered and consistent with the Company’s standard beverage recipes.
Upsell beverage specials and food items as directed by management.
Check the identification of guests to verify age requirements for the purchase of an alcoholic beverage
Handle the house bank and follow all cash handling procedures
Record all beverage orders accurately and immediately into the POS system.
Accurately collect payments from guests, process credit card charges, and make changes as needed.
Maintain bottles and glasses in an attractive and functional manner to support efficient beverage preparation and promotion of beverages.
Maintain high standards for safety and cleanliness in all areas of the beverage area, including counters, sinks, utensils, shelves, and storage areas.
Wash, sterilize, and polish glasses and dishes in the absence of the dishwasher and/or as directed by the manager
Communicate any areas of need, problems, and concerns from a guest to management
Complete all side work duties, including the restocking and replenishment of bar inventory and supplies.
Maintain complete knowledge of and strictly abide by the state liquor regulations, particularly those prohibiting service to minors and intoxicated people
Keep equipment in order and stored in its appropriate areas.
Report all equipment problems and bar maintenance issues to the Manager of the property
Drive company golf carts and other vehicles as needed, at an appropriate speed and with caution.
Practice safe working habits and take required breaks and meal periods in a timely manner
Accurately and promptly report your tips to the Manager for payroll and tax purposes.
All other tasks as required by management.