Event Attendant/Cashier

Metropolis Technologies•Garfield Heights, OH
•$15 - $16•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. SP+ operates a parking network with more than 23,000 employees and over 4,000 locations across North America and Europe. The Event Attendant/Cashier delivers customer service, receives payment for parking services, and facilitates traffic flow through the gate. The role includes assisting and directing customers, monitoring parking areas and traffic, communicating safety or facility issues to management, and completing cashiering and shift-reporting duties. The employee must maintain a neat appearance and wear a complete uniform. Work may be outdoors in varying weather conditions.

Requirements

  • Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
  • Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one situations with customers and employees.
  • Ability to add and subtract two-digit numbers, multiply and divide with 10s and 100s, and perform these operations using American money.
  • Maintain a neat and clean appearance and wear a complete uniform.
  • A valid state-issued driver’s license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
  • Meet the physical demands of regularly standing and walking; using hands to handle cash and equipment; occasionally sitting, climbing, or balancing; and occasionally lifting or moving up to 25 pounds.
  • Work outside in varying weather conditions, including cold, rainy, snowy, harsh, hot, and humid conditions.
  • Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.

Responsibilities

  • Receive payment from customers for parking services and facilitate traffic flow through the gate.
  • Arrive for every scheduled shift on time and in a neat, clean uniform.
  • Courteously answer customer questions and ensure successful customer interactions.
  • Direct incoming customers to available parking spaces.
  • Count vehicles on location throughout the shift as needed.
  • Write and issue violation warnings to tenants and visitors who violate garage policies.
  • Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
  • Assist customers who have forgotten where they parked.
  • Give directions and share knowledge of nearby city locations, streets, landmarks, and freeways.
  • Control traffic at entrances and exits as needed.
  • Report accidents, observed or suspected Company policy violations, safety hazards, unusual occurrences, debris, and spills to the Facility or Senior Manager.
  • Count bank money at the beginning of the shift to verify the starting total.
  • Collect cash and/or coupons and maintain cash security.
  • Make change and issue receipts or tickets for each transaction.
  • Verify shift transactions against money on hand and complete the cashier shift report.

Benefits

  • Medical, dental, and vision plans
  • Flexible spending accounts
  • Long- and short-term disability
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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