Event Attendant/Cashier

SP Plus•St Petersburg, FL

4d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees and over 4,000 locations across North America and Europe. The Event Attendant/Cashier provides customer service, accepts payment for parking, and helps manage traffic flow through the parking facility. The role involves assisting customers, maintaining awareness of the parking area and its surroundings, reporting safety or facility concerns, and handling cash and transaction records. Employees are expected to arrive on time for scheduled shifts and maintain a neat appearance in a complete uniform. This position is located in St. Petersburg, Florida. The listed pay is $15.00 per hour. Eligible employees may participate in the company’s benefit plans.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and effectively present information in one-on-one situations to customers and other employees.
Ability to add and subtract two-digit numbers and multiply and divide with tens and hundreds, including using American currency.
Maintain a neat, clean appearance and wear a complete uniform.
A valid state-issued driver's license with a current address and acceptable driving record is required only if expected to drive a company vehicle or on company business.
Must be able to stand, walk, and use hands to handle cash and equipment; work outdoors in varying weather; occasionally sit and climb or balance; and occasionally lift or move up to 25 pounds.

Responsibilities

Provide quality customer service and receive payment for parking services while facilitating traffic flow through the gate.
Arrive for every scheduled workday on time and maintain a neat, clean appearance in a complete uniform.
Courteously answer customer questions and direct incoming customers to available parking spaces.
Count vehicles at the location throughout the shift as needed.
Write and issue violation warnings to tenants and visitors who violate garage policies.
Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
Help customers who have forgotten where they parked their vehicles.
Give directions and use knowledge of local surroundings to inform customers about city locations.
Control traffic at entrances and exits as needed.
Report known accidents, observed or suspected company-policy violations, safety hazards, and unusual occurrences to the Facility or Senior Manager.
Report debris, water, oil spills, and similar conditions to the Facility or Senior Manager.
Maintain thorough knowledge of major streets, landmarks, and freeways near the lot, and ensure successful customer interactions.
Count bank money at the beginning of the shift to verify the starting total.
Collect cash and/or coupons and maintain cash security.
Make change and issue receipts or tickets for each transaction.
Verify shift transactions against money on hand and complete the cashier shift report.