Event Assistant

High Spirits Hospitality•Dunean, SC

12d•$17 - $20•Hybrid

About The Position

High Spirits Hospitality is seeking an Event Assistant to join their team. This is an entry-level, hybrid role offering the opportunity to gain experience in both event planning and event execution. The ideal candidate has a passion for the events and hospitality industry and is eager to grow within the field. This position typically offers opportunities for advancement within 1-2 years.

Requirements

Must be able to lift and move 50lbs without assistance.
Must be able to work independently without supervision.
Must have reliable transportation to and from work and work-related events.
Must have a valid Driver’s License with a clean driving record.
Must be able to operate company vehicles safely and efficiently.
Possess strong organizational, written, and verbal communication skills.
Must be at least 21 years of age.
Must be available for regular nights, weekends, and holidays.
Must adhere to the Company’s Wellness Policy.
Own a cell phone with text, voice, and data plan that can be used for work purposes.
Must use company technology tools appropriately.
Must be able to think critically and problem solve, sometimes in very high stress situations.

Nice To Haves

Passion for the events and hospitality industry.
Desire to grow within the field.

Responsibilities

Provide support to the event planning & sales team, ensuring they have the necessary tools and resources.
Communicate with potential customers, manage administrative tasks, and update technology and tools.
Respond to and process client inquiries via phone and email promptly, preferably within one hour during business hours.
Filter client requests to the appropriate team members.
Update client notes, timelines, layouts, invoices, proposals, and payment schedules.
Schedule client meetings.
Complete automated tasks assigned by the CRM system.
Oversee the event vendor approval & tracking process.
Tour potential clients on the event spaces, selling the company's spaces and services.
Compile and present reports on company sales, customer satisfaction, market trends, and performance rates.
Assist with wedding coordination.
Run errands and take on special projects as needed.
Become an expert on all company products and services, communicating details and policies to clients.
Ensure customer service standards are met and manage client conflicts according to company values.
Communicate feedback regarding staff performance to the appropriate personnel.
Supervise events at Judson Mill and The 405 venues, providing guidance, direction, and motivation to event staff.
Ensure successful venue operations, including set-up, event execution, and breakdown.
Work with clients to address their needs and exceed expectations during events.
Communicate with and monitor outside vendors to ensure adherence to policies and task completion.
Handle emergencies and issues as they arise.
Ensure building life safety plans are followed.
Provide emergency support for off-site events and short-term rental guests during shifts.
Set up and break down event tables, chairs, decor, and other equipment.
Complete light cleaning duties before, during, and after events.
Document event details, inventory, and recap reports through digital forms.