Event Administrator

ASM GlobalPunta Gorda, FL
Onsite

About The Position

The Event Administrator will be responsible for general administrative duties, maintaining the front office, answering telephone calls, assisting event attendees, and supporting the Sales and Event Services team. This role involves managing event files, office supplies, and assisting with event setup, teardown, and execution. Attention to detail, adherence to policies, and maintaining a safe and sanitary working environment are crucial. The administrator must be personable, courteous, and helpful to all guests and employees, reporting to work on time and maintaining good attendance.

Requirements

  • Flexible availability to work certain shifts, including nights, weekends and holidays
  • Must have sense of urgency and be able to respond quickly, resourcefully and problem solve
  • Able to listen and follow instructions.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form
  • Able to lift and move heavy objects
  • Work effectively under pressure and/or stringent schedule and produce accurate results in a fast-paced environment
  • Able to work independently, exercising judgment and initiative
  • Common sense
  • High School diploma or GED
  • 1-2 years related experience and/or training or equivalent combination of education and experience
  • Working knowledge of the principles of facility management, services and equipment for a similar facility
  • PC proficiency, including Word, Excel, Power Point, and other standard office equipment.
  • As well as, have a basic understanding or willingness to learn booking software systems.

Nice To Haves

  • No certifications are required
  • Willingness to obtain

Responsibilities

  • General Administrative duties
  • Maintain and monitor the front office
  • Answer telephone calls promptly and assist event attendees or walk ins with questions and concerns
  • Assist with ticket sales for concerts and performances held at the facility
  • Assist Sales and Event Services team with paperwork as needed
  • Maintains event files, mail, binders, and office supply inventory
  • Assists with cleaning, maintaining, setup/teardown pre/post events and be hands on during events
  • Attention to detail and consistence of service
  • Understand and complete tasks
  • Report evidence of facility/maintenance repairs, damage or vandalism
  • Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility
  • Must adhere to company dress code which includes non-slip closed toe shoes
  • Maintain safe, secure, and sanitary working conditions
  • Be personable, courteous and helpful to all guests/attendees
  • Maintain an effective working relationship with employees and others encountered through the course of employment
  • Report to work when scheduled, on time, in proper and clean uniform, including name tag.
  • Personal appearance and grooming must conform to CHECC dress code
  • Maintain good attendance and promptness
  • All other duties as assigned
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