Playmakers Evening Supervisor

Canad InnsPortage la Prairie, MB
Onsite

About The Position

We are seeking a highly motivated and experienced supervisor to join our team. You will be responsible for assisting a Food & Beverage manager with all aspects of the Playmakers Lounge. If you have a passion for hospitality and enjoy leading a team, we would love to hear from you.

Requirements

  • Previous experience in a supervisory role in the hospitality industry, preferably in restaurants
  • Serving and Bartending experience
  • Strong knowledge of kitchen operations and food handling procedures
  • Excellent organizational skills with the ability to multitask in a fast-paced environment
  • Exceptional communication and interpersonal skills for effective team management

Responsibilities

  • Assists the F & B Manager in their absence with the day-to-day lounge operations through customer experiences, guest service, and daily operations
  • Support the Manager to select, hire, train, lead and manage staff
  • Ensure all team members have the necessary tools and equipment to perform his or her jobs efficiently
  • Oversee lounge to ensure employees are performing jobs to the established standards as set by management
  • Maintain a presence on the floor and assist with every position as required in order for the shift to run efficiently
  • Ensure Servers and Bartenders and other staff are motivated to perform duties to the highest level of excellence
  • Lead, coach, encourage, inspire, train and motivate employees as necessary
  • Respond to guest inquiries, concerns and complaints
  • Receive server and bartender cash-outs making sure each are accurate and correct and securing in drop safe
  • Scheduling employees in each area of responsibility
  • Adhere to all MLCC regulations governing the service of alcohol, that are appropriate to the position and all other government codes and regulations
  • Processes guest bills promptly and accurately
  • Checks the overall condition of the lounge ensuring its readiness and comfort for guests
  • All other duties as required

Benefits

  • Continued education assistance
  • Scholarships
  • Participation in the Employee Canadvantage Rewards Program
  • Discounts on food and beverages through the Canadvantage Employee Food & Beverage Discount, applicable to restaurants, room rates for both employees and their guests
  • Employee Engagement Events such as Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more
  • Employee Referral Program
  • Wellness Benefits, including discounts for fitness facilities and access to the Employee Assistance Program
  • Career Growth Opportunities
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