Evening Events Associate

Tennessee Aquarium•Chattanooga, TN

23h•Onsite

About The Position

The Tennessee Aquarium, rated the best Aquarium in America for overall guest satisfaction, attracts over 750,000 visitors each year. The Events Associate is responsible for providing support in executing events, exhibiting world-class customer service in the set-up, event execution, and breakdown of event spaces. Primary responsibilities include setting up event spaces according to specifications, arranging tables, chairs, linens, place settings, and décor.

Requirements

Excellent customer service and communication skills
Positive attitude
Ability to multitask and perform well under pressure and in changing conditions.
Attention to detail
Professionalism and responsibility
Good humored and hard working
Experience with money handling
Employees are required to offer availability for at least one event per month to maintain employment status with the Tennessee Aquarium Facility Rental Department.

Nice To Haves

Previous experience with a Point-of-Sales system

Responsibilities

Transporting and setting tables, chairs, linens, and other event necessities.
Setting up event spaces according to specifications.
Arranging tables, chairs, linens, place settings, and décor.
Navigating multiple elevators and floors within the building, guests still actively touring and other unique building factors during setup.
Understanding of the Aquarium campus and the building layouts within it.
Assisting in closing functions such as removing linens, bussing glasses, dishes, silverware, etc., and re-setting the room for next function.
Greeting every guest with a smile and genuine excitement.
Handling guest problems/complaints effectively, keeping immediate supervisor promptly and fully informed.
Actively engaging and communicating with guests, staff and management.
Maintaining a clean work environment during event setup and breakdown.
Flowing between individual job functions seamlessly, accurately and quickly.
Assisting Manager on Duty with essential department functions and event details as needed.
Working closely with caterers and contract labor to ensure quality and adhesion to Aquarium guidelines and recycling efforts during events.
Ensuring and maintaining company standards in cashiering procedures and accuracy.