Evening Dispatch Coordinator

Frank Gay Residential•Pine Castle, FL

12d•Onsite

About The Position

Ready to Elevate Your Career? Join Frank Gay Services as a Evening Dispatcher Coordinator! At Frank Gay Services, we’re more than just a workplace, we’re a community. Step into a welcoming environment where you’ll have your own personalized workspace and be greeted by a supportive management team invested in your success. Collaboration, transparency, and growth are at the heart of what we do, ensuring your ideas are valued and your career goals encouraged. With clear paths for advancement and ongoing training and coaching, your effort directly impacts your success. Join a team that rewards your hard work and supports your journey every step of the way.

Requirements

2 years of call center and/or dispatch experience minimum
Must be able to work in a fast-paced environment
Must be able to prioritize tasks
Superb customer service skills, honest, dependable, and reliable
Must pass background check and drug screen

Nice To Haves

Service Titan experience a major plus!

Responsibilities

Deliver exceptional customer service
Work in a team environment
Drive revenue and help meet the market goals
Scheduling and routing of technicians
Coordinate the correct skilled technicians to the right service calls
Handle customer service requests and issues while collaborating with department management on customer satisfaction solutions and strategies
Help others and feel great doing it!