Evening Concierge (Monday-Friday, 3-11pm)

Bozzuto • Boston, MA

2d • $48,000 - $52,000

About The Position

At Bozzuto, team members share a commitment to designing, building, managing, and maintaining distinctive residences and delivering exceptional experiences to residents, clients, and colleagues. The company emphasizes concern, creativity, passion, the pursuit of perfection, teamwork, and an inclusive workplace.

The Evening Concierge is the first point of contact for prospects and residents returning home. The role creates positive first impressions, builds ongoing relationships, and personalizes interactions to help customers feel at home. Responsibilities include assisting residents and prospects, planning community-building events, supporting brand loyalty, promoting the community on social media, encouraging customer reviews, and organizing front desk and shared-space operations. The specified schedule is Monday through Friday, 3 p.m. to 11 p.m.

The position offers a salary range of $48,000–$52,000 USD and eligibility for additional bonus opportunities. Bozzuto describes its benefits as including health and wellness coverage, paid leave, retirement planning, tuition reimbursement, and employee resource groups.

Requirements

• At least 2 years of experience in a hospitality, retail, travel, or hotel environment.
• Outstanding written and verbal communication skills.
• A sharp professional appearance.
• Competence with various software, apps, and computer programs.
• Attention to detail and ability to anticipate customer needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds.

Responsibilities

• Solve problems and provide timely assistance to residents and prospects with care.
• Plan and execute meaningful events and activities that engage residents and foster community.
• Build brand loyalty by ensuring a consistently positive experience and a meticulously cared-for community.
• Generate awareness, interest, and excitement through social media.
• Encourage satisfied customers to write reviews on social networking sites.
• Organize front desk logs, package rooms, club room reservations, and freight elevators.
• Work the stated evening shift; the posting also notes that weekend or evening work may depend on the shift.

Benefits

• Eligible for additional bonus opportunities.
• Medical, dental, and vision coverage.
• 20 days of paid time off plus holidays.
• 401(k) program with a company match.
• Tuition reimbursement and other career development and growth programs.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed